プラットフォームについて: Server および Data Center のみ。この記事は、Server および Data Center プラットフォームのアトラシアン製品にのみ適用されます。

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Fisheye および Crucible は除く

問題

症状 1

There are no transitions available in an issue, however there are other transitions in the workflow. Other issues from the same project can be transitioned.

症状 2

There are no conditions in the workflow transition, the workflow is configured correctly, the user has the "Transition Issues" permission, reindexing the system and performing the integrity checker still does not cause the transition to show up.

原因

For Symptom 1:

The workflow entry of the issue has an incorrect state.

For Symptom 2:

There are workflow properties that exists in the Transition Properties. (Navigate to the missing transition's settings and click on View Properties in the UI)

回避策

原因 1 の場合

Run the Integrity Checker (type "g"+"g" and search for integrity checker) in your JIRA to fix any broken relationships in your workflow.

Alternatively you may follow the steps from this page to manually find and fix workflow-related data issues directly in the database:

• SQL equivalents for Jira server's workflow integrity checks

原因 2 の場合

Delete the workflow properties and the transition should be appearing.