Jira Software サポート

症状

After editing the JIRA Announcement Banner in, JIRA pages no longer render correctly and most or all of the content are hidden.

This can be caused by an unclosed <script> tag injected into the Announcement Banner.

A workaround is to reset the announcement banner to blank via the database, as per the following instructions.

データベースの変更を行う場合は必ず事前にバックアップを取得してください。可能な場合はテストサーバーで変更を試すことをおすすめします。

Pull up the announcement banner property ID and content via:

select pt.id, pt.propertyvalue from propertytext pt join propertyentry pe on pt.id=pe.id where pe.property_key='jira.alertheader';

Make a note of the ID number and set the banner contents to blank via:
```
update propertytext set propertyvalue='' where id='<id from above>';
```
Jira を起動します。