Jira fails to send notifications to specific e-mail addresses
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*Fisheye および Crucible は除く
要約
Health Check: Mail Error Queue indicates there are mail delivery errors. Further inspections reveals the following error when attempting to deliver mail
Error occurred in sending e-mail: com.atlassian.jira.mail.SubscriptionSingleRecepientMailQueueItem owner: 'user@example.com'
com.atlassian.mail.MailException: com.atlassian.mail.MailException: javax.mail.SendFailedException: Invalid Addresses;
nested exception is:
com.sun.mail.smtp.SMTPAddressFailedException: 550 5.1.1 <user@example.com>: Recipient address rejected: 診断
Reviewing Jira's outgoing mail log reveals exceptions as indicated above.
原因
There are Jira user accounts with invalid email addresses that are being rejected by the mail server
ソリューション
The following command will provide a list of invalid email addresses:
grep 'Recipient address rejected' $JIRA_HOME/log/atlassian-jira-outgoing-mail.log* | grep -E -o "\b[A-Za-z0-9._%+-]+@[A-Za-z0-9.-]+\.[A-Za-z]{2,6}\b" | sort -uFrom there you can locate the Jira accounts with these email addresses and either remove them or update the Jira user accounts to valid email addresses