JIRA Agile Fails to Upgrade when running JIRA with Java Version 6
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*Fisheye および Crucible は除く
問題
When an attempt to upgrade JIRA Agile to version 6.7.6 or higher, the upgrade fails and the plugin does not start.
- When accessing the JIRA Agile add-on in the Universal Plugin Manager, a warning banner is shown stating: This add-on couldn't be loaded. It has one or more errors that prevent it from beiong enabled
- The JIRA Agile Add-On can not be enabled.
The following appears in the atlassian-jira.log
2015-07-07 10:10:10,010 ThreadPoolAsyncTaskExecutor::Thread 27 ERROR superman 1015x562510x2 196e3wr 10.10.10.10 /rest/plugins/1.0/installed-marketplace [plugin.osgi.factory.OsgiPlugin] Unable to start the plugin container for plugin com.pyxis.greenhopper.jira
org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'tx-annotation-processor' defined in URL [bundle://161.0:0/META-INF/spring/atlassian-plugins-components.xml]: Unsatisfied dependency expressed through constructor argument with index 0 of type [com.atlassian.activeobjects.external.ActiveObjects]: : Error loading class [com.atlassian.pocketknife.spi.querydsl.DefaultDialectConfiguration] for bean with name 'defaultDialectConfiguration' defined in URL [bundle://161.0:1/com/atlassian/pocketknife/spi/querydsl/DefaultDialectConfiguration.class]: problem with class file or dependent class; nested exception is java.lang.UnsupportedClassVersionError: com/atlassian/pocketknife/spi/querydsl/DefaultDialectConfiguration : Unsupported major.minor version 51.0; nested exception is org.springframework.beans.factory.CannotLoadBeanClassException: Error loading class [com.atlassian.pocketknife.spi.querydsl.DefaultDialectConfiguration] for bean with name 'defaultDialectConfiguration' defined in URL [bundle://161.0:1/com/atlassian/pocketknife/spi/querydsl/DefaultDialectConfiguration.class]: problem with class file or dependent class; nested exception is java.lang.UnsupportedClassVersionError: com/atlassian/pocketknife/spi/querydsl/DefaultDialectConfiguration : Unsupported major.minor version 51.0診断
環境
- Running on an unsupported version of Java as per Supported Platforms for your specific version of JIRA.
Diagnostic Steps
- Check the
atlassian-jira.logfor errors revering toUnsupported major.minor version 51.0 - Reviewing the System > System Info, Under Java Version page indicates a version of JIRA lower than Java 1.7.0 (For example 1.6.0_25)
原因
Recent versions versions of JIRA are not supported to run on Java 6. See:|Supported Platforms. Specifically the error message: Unsupported major.minor version 51.0. indicates that the new source code in the Add-On requires Java version 7 or higher to run.
回避策
If you are unable to Upgrade JIRA to a Supported version, to get JIRA Agile to work, you will need to downgrade JIRA Agile to an older version. (Such as JIRA Agile 6.6.80).
- Uninstall the JIRA Agile Plugin from the Universal Plugin Manager. (See: Uninstalling apps)
- Install an older version of JIRA Agile by Uploading a previous version found at: JIRA Agile Versions
ソリューション
- Download and install a more recent version of Java 7, or even better Java 8 from:http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html Check your JIRA Version's Supported Platforms to confirm which version should be installed.
- Update the Java Version being used as per: How to Use System JRE Instead of Embedded JRE