Issues are not appearing in Board for specific users
Platform Notice: Server, Data Center, and Cloud By Request - This article was written for the Atlassian server and data center platforms but may also be useful for Atlassian Cloud customers. If completing instructions in this article would help you, please contact Atlassian Support and mention it.
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Fisheye および Crucible は除く
問題
When an issue is created by a specific user , the issue is successfully created and can be accessed via link but it is not appearing in the Board.
診断
Diagnostic Steps
- Issue Level Security has been configured for that project
- Make sure the project is included in the JQL Filter of the board (see Configuring Filters)
- Make sure the user have the Browse Projects and Create Issues permission
- The problem still persists after performing a Full Reindexing as per Search indexing
原因
A customized post function being configured after the re-index post function. Hence, the index is out-of-sync once the issue is created.
ソリューション
Move the customized post function before the re-index post function.
