Invalid add-on notification: "The add-on license for JIRA Agile needs an upgrade."
プラットフォームについて: Server および Data Center のみ。この記事は、Server および Data Center プラットフォームのアトラシアン製品にのみ適用されます。
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Fisheye および Crucible は除く
問題
After successful upgrade to JIRA Software 7.0.x, there's an add-on notification for upgrading JIRA Agile license, which is not valid anymore.
The add-on license for JIRA Agile needs an upgrade. You can upgrade to support more users and continue using the add-on.
原因
It turns out that the old Agile license key is still stored in the database. We need to remove it and reinstall JIRA Agile for the misleading message to go away.
回避策
データベースの変更を行う場合は必ず事前にバックアップを取得してください。可能な場合は、まずステージング サーバーで SQL コマンドの変更、挿入、更新、または削除を行うようにします。
Run the below query to find ID of the JIRA Agile key stored in the DB:
SELECT pe.ID FROM propertyentry pe JOIN propertytext pt on pe.id=pt.id WHERE pe.property_key="com.atlassian.upm.license.internal.impl.PluginSettingsPluginLicenseR8bdca18bb1b7389d0a2d834a01247d76"Run these queries to delete the old Agile key from the database, replacing the ID from the above queries result:
delete from propertytext where id=xxxx; delete from propertyentry where id=xxxx;Jira を再起動します。
- Go to Versions & licenses and Uninstall JIRA Software (unselect the Also remove my JIRA Software configuration option)
- Once done, refresh the page then Install it again. You may download the JIRA Software OBR file from here and install it using the steps shown here : Installing Marketplace apps
Perform a full re-indexing (Locked) from JIRA Administration -> System -> Indexing
- Verify that the misleading message is gone.
- If there is no license applied for JIRA Software, please insert your existing JIRA Software license.