"Import Issues from CSV" option is missing from Issues menu

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問題

Direct option to open the Bulk Create Setup page is missing -

Go to Main Menu Issues -> Import Issues from CSV  is missing.

診断

  1. Below permissions required to create issues in bulk using a comma-separated value (CSV) file is in place-

      2. The JIRA Importers plugin is updated and all required modules are enabled.

                       Jira Administration → Add-ons → Manage apps → Apply Filter All apps → System apps → Jira-importers-plugin

                        (info) Reference - Importing data from CSV

      3. The other option of CSV file import is working fine - Go to Jira Administration → System → IMPORT AND EXPORT → External System Import → CSV. It will open up the page for CSV File import.

原因

Under Jira Administration →  System → General configuration -> Advanced Settings there is a Property Key called "jira.bulk.create.max.issues.per.import" which is set to zero (0).

ソリューション

  1. Go to Jira Administration → General configuration → Advanced Settings button and update the value for "jira.bulk.create.max.issues.per.import" key to 250(default value shipped with Jira). You can update the value as per your requirement as well.
  2. Refresh the page and click on Issues to see the missing option of "Import Issues from CSV" is available now. No need for restarting the Jira instance.





最終更新日 2020 年 6 月 19 日

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