Images not showing in JIRA email notifications

お困りですか?

アトラシアン コミュニティをご利用ください。

コミュニティに質問

症状

Images are not showing in JIRA email notifications. See screenshot for example:

原因

This could be caused by a session token of JIRA that is not available to the email client, causing the referenced image URL to not be downloaded with the message.

There is a bug ticket filed for tracking the progress of this issue here:  JRA-41675 - Getting issue details... STATUS

ソリューション

  1. View the email message source
  2. Find a img tag in the source similar to http://base.url/secure/useravatar?ownerId=username&avatarId=10200
  3. Paste this URL into a browser and see if you are able to view the image

  4. If you are asked to authenticate in JIRA, there may be a missing session token causing the missing images in the email notification.
  5. Please try logging into JIRA and see if the remediates the issue

Last modified on Mar 21, 2016

この内容はお役に立ちましたか?

はい
いいえ
この記事についてのフィードバックを送信する
Powered by Confluence and Scroll Viewport.