How to use the Data Center Migration app to migrate Jira to an AWS cluster


アトラシアン コミュニティをご利用ください。


End of support announcement

After December 17, 2021, Atlassian will end support of the Jira Data Center Migration app and installations will no longer be possible. The app will no longer be available to install from that same date.

If you’re interested in migrating your Jira Software Server instance to Data Center, see our migration center for additional resources.

If you’re interested in moving to Atlassian Cloud - our SaaS solution - you can check out migrating to cloud.

プラットフォームについて: サーバーと Data Center のみ。この記事は、サーバーおよび Data Center プラットフォームのアトラシアン製品にのみ適用されます。


Migrating a large organization's old, bare-metal Jira Server to a Jira Data Center cluster often involves careful planning, as described in our Atlassian Data Center migration plan

For smaller organizations, you can use the Jira Data Center Migration app to streamline the migration process. This app walks you through a largely automated journey through deployment and migration, with minimal planning.



The Jira Data Center Migration app automates many of the steps involved in:

  • deploying new, cluster-ready infrastructure, and
  • migrating all the data from your existing instance to it.

The app uses CloudFormation templates to help you deploy a fully supported, cluster-ready Jira Data Center on AWS. This deployment will have a load balancer and one Jira Data Center node. You can scale this up after finishing the migration.

After deploying Jira Data Center on AWS, the app will migrate your projects, issues, attachments, and other data across. This migration is fairly self-contained, meaning it won’t affect your existing instance’s data. As such, you can review and test the new deployment with your migrated data; from there, you can decide whether or not you want to start using new deployment. This lets you safely test the app's deployment and data transfer multiple times without risking data loss or corruption.

Can I use the Jira Data Center Migration app?

Yes, but only if your Jira Software instance is:

We will expand compatibility as demand grows. 

What data does the app migrate?

The Jira Data Center Migration App will migrate your:

Here's a list of what's migrated

Jira Software プロジェクト データ

  • 課題ランク

  • エピック (エピック リンク)

    • エピック名

    • エピックの色

    • エピック リンク

    • エピック ステータス

  • Issue history (including all custom fields)

    • エピック名

    • エピックの色

    • Epic Link (エピック リンク)

    • エピック ステータス

    • 課題ランク

    • 初期見積り

    • 残余見積り

    • フラグ付き

    • コンポーネント

    • 環境

  • スプリント

  • バージョン (影響バージョン、修正バージョン)

  • 移行されるボードに関連付けられたフィルター

  • 移行される 1 つのプロジェクトにのみ接続されているボード

Jira Core プロジェクト データ

  • プロジェクトの詳細

    • 名前

    • キー

    • プロジェクト タイプ

    • Project Category

    • 説明

    • プロジェクトのリーダー

    • 既定の担当者

  • プロジェクトロール

  • 課題タイプ

  • 課題タイプ スキーム

  • 課題タイプ画面スキーム

  • ワークフロー スキーム

  • フィールド設定スキーム

  • ワークフロー - ステータスおよびトランジションとともに正確に移行されたワークフロー スキームへの基本的なリンク

  • ワークフロー機能

    • バリデーター: 権限

    • 条件: 権限、報告者のみを許可

    • 事後操作: 解決状況フィールドの更新、現在のユーザーに割り当て、報告者に割り当て、リードに割り当て

  • 画面スキーム

  • 画面

  • ステータス カテゴリ

  • 権限スキーム

  • 課題セキュリティ


  • 要約

  • description

  • 課題タイプ

  • ステータス

  • 優先度

  • ソリューション

  • ラベル

  • 報告者

  • 担当者

  • 期限

  • サブタスク

  • 一部のカスタム フィールド

    • テキスト

    • 日付

    • 数値

    • 時間

    • ラベル

    • 選択リスト (単一選択)

    • チェックボックス

    • ユーザー ピッカー (単一/複数)

    • グループ カスタム フィールド

    • 複数行テキスト

    • ラジオ ボタン

    • 環境

  • @mentions

  • ウォッチャー/投票

  • 課題リンク (リンク タイプを含む)

  • 添付ファイル

  • コメント

  • セキュリティ レベル付きのコメント

  • ストーリー ポイント

  • 消費時間

  • 課題履歴

  • 課題の作業ログ

Jira Software Boards

  • ボード

    • 名前

    • Administrators

    • フィルターと権限

    • 場所

  • 高度なボード設定

    • 列名とステータスのマッピング

    • クイック フィルター

    • スイムレーン

    • スプリント権限

    • カードの色

    • 時間統計/見積もり


  • その他のカスタム フィールド

    • 単一および複数バージョン ピッカー

    • URL

    • 選択リスト (カスケード)
    • 選択リスト (複数選択)

    • プロジェクト ピッカー
  • カスタム フィールドでの言語の翻訳

  • ワークフロー機能

    • バリデーター: 必須フィールド、変更されたフィールド

    • 条件: グループのユーザー、プロジェクト ロールのユーザー、フィールド値、サブタスクのブロック

    • 事後操作: フィールド値の消去、カスタム フィールドの更新、他のフィールドからの値のコピー、委任

  • プロジェクト アバター

  • 移行されない課題やエンティティへのリンク

その他のプロジェクト タイプ

  • Jira Service Management プロジェクト
  • Archived projects - to migrate archived projects, reactivate them before migrating.

Jira のグローバル エンティティと権限

  • グローバル権限

  • 一般設定 (タイムゾーン、言語など)

  • ダッシュボード

  • プロジェクト横断ボード

  • 移行対象のプロジェクトに接続されていないボード

  • 移行されないボードのフィルター

  • Confluence リンク



Here's a list of what isn't migrated


If your Jira instance is integrated with any third-party services (including SAML SSO and external user directories like LDAP or Active Directory), you may need to reconnect them after migration.


Jira's search index will likely become out-of-sync during the migration. If this happens, you'll have to manually rebuild it

How does the Jira Data Center Migration app handle the migration of other apps?

Most apps from the Atlassian Marketplace store their data in Jira's home directory and database. If an app (or its data) is stored on a different directory or in a database separate from Jira's, it won't get migrated. If this occurs, you'll have to reinstall it on your new Jira instance and migrate its data manually.

Data Center アプリのライセンス

If you're migrating from a Jira Server instance, check if your apps have a Data Center Approved version. If they do, you'll have to upgrade their license as well when you migrate. See Data Center Approved Apps for more information.

What are the app's AWS requirements?

You’ll also need an AWS account. Your account should have permissions and funds to provision resources on AWS, including Amazon S3EC2, and EFS. The app will use your AWS account to deploy all the required infrastructure.

How will the migration impact users?

The Jira Data Center Migration app will run part of the migration process without downtime. However, during this time the process can impact your instance’s performance. As such, we recommend that you start running it during periods of low usage. For example, you can start the migration process on Friday night, when you expect the least amount of users.

After the app copies your content, you’ll have to block user access to it. This is to help ensure a safe database sync. Consult your team on an appropriate time to do this.

What will my new deployment look like?

The Jira Data Center Migration app deploys a cluster-ready Jira Data Center instance on AWS. It features the following architecture:

This deployment consists of the following components:

  • Instances/nodes: One or more Amazon Elastic Cloud (EC2) instances as cluster nodes, running Jira.

  • Load balancer: An Application Load Balancer (ALB), which works both as load balancer and SSL-terminating reverse proxy.

  • Amazon EFS: A shared file system for storing artifacts in a common location, accessible to multiple Jira nodes. The Quick Start architecture implements the shared file system using the highly available Amazon Elastic File System (Amazon EFS) service.

  • An Atlassian Standard Infrastructure (ASI) stack, which will provide all your necessary networking components.

    Click here for more information about the ASI

    The ASI is a highly available, secure virtual private cloud (VPC) specifically customized to host Atlassian Data Center products on AWS. The ASI contains basic networking components required by Jira Data Center, and makes it easier to integrate multiple Atlassian Data Center products under a shared infrastructure. The following diagram shows the different components set up by the ASI:

  • A fully configured PostgreSQL database (with optional high availability)

    Click here for more information about the database

    The app uses Amazon RDS for PostgreSQLas a primary database instance, replicating to a standby instance hosted in a different AZ. Should the primary database instance fail, Amazon RDS will perform an automatic failover to the replica. For related information about high availability with Amazon RDS, see Multi-AZ Deployments.

  • (Optional) Amazon CloudWatch, to help you monitor your deployment

    Click here for more information about Amazon CloudWatch

    また、クイック スタートでは、Amazon CloudWatch によるノード管理も提供されます。これにより、各ノードの CPU、ディスク、およびネットワーク アクティビティのすべてを、事前設定済みの CloudWatch ダッシュボードから追跡できます。ダッシュボードは、最新のログ出力を表示するように設定され、後で監視および指標を追加してカスタマイズできます。

    既定では、Amazon CloudWatch は各ノードからログを収集し、単一の中央ソースに保存します。この中央ログにより、デプロイのログ データをより簡単かつ効果的に検索および分析できます。詳細については、「CloudWatch Logs Insights を使用したログ データの分析」および「フィルター パターンを使用したログ データ検索」を参照してください。

    Amazon CloudWatch は基本的なロギングとモニタリングを提供しますが、コストもかかります。デプロイのコストを削減するために、デプロイ中にはログを無効にするか、Amazon CloudWatch 連携をオフにすることができます。

    tip/resting Created with Sketch.

    ログ データをダウンロードするには (AWS 以外の場所でアーカイブおよび分析する場合など)、データを最初に S3 にエクスポートする必要があります。そこからダウンロードできます。詳しくは、「Amazon S3 へのログ データのエクスポート」を参照してください。

  • (Optional) Bastion host: This host enables secure SSH access to Jira Data Center without exposing it to the internet. For more information, see Bastion Hosts.

    You can deploy without a Bastion host if you prefer to access Jira Data Center through the AWS Systems Manager Sessions Manager.

For more information, see Jira products on AWS.

Step 1: Plan your migration

The Jira Data Center Migration app helps minimize the amount of planning and research required to migrate to a clustered deployment. With the app, you can focus on the following aspects of your migration: 


The app isn't designed to migrate any external integrations. If your existing Jira instance integrated with any services or applications, you’ll likely need to set them up again after migration. Examples of such integrations are SalesForce, GitHub, Splunk, and SAML.

Before you start the migration, create a checklist of all the integrations you may need to set up again. Keep in mind that you’ll need to:

  1. Reconnect any external integrations (if you have any). These include apps that communicate directly with your Jira Server’s API and third-party monitoring platforms. Re-familiarize yourself with the procedures for integrating these services, as you’ll need to do this again on your new deployment.

  2. Reconnect your external user directory (if you use one). Review Configuring user directories for instructions.
    If you use SAML SSO, you may also need to set this up again.

  3. Re-install some apps – in particular, custom apps and other apps that don't store their data on Jira's database or application home directory. If your apps have a Data Center version, make sure you use those on your new deployment. See About Data Center approved apps for more information.

Migration schedule

The Jira Data Center Migration app performs a full, guided migration in 3 phases:

デプロイメントData copyFinal sync

The app will deploy your Data Center infrastructure, using best-practice defaults for any setting you don’t configure.

This process can take up to an hour. It won't require downtime or affect Jira's performance

The app will copy your home directory contents. This phase won't require downtime, but it could affect your existing instance's performance. It can take awhile depending on the size of your home directory.

After copying your home directory, the app will need to sync your database.

To do this, you'll have to block users from accessing your old Jira instance.

The Data copy and Final sync phases will impact the work of your end-users. Consult them (or their representatives) to work out an agreeable timeline for the migration.

Use your downtime wisely

The Sync phase’s downtime will give you an opportunity to re-configure all the integrations and apps you listed earlier. Make sure you account for the time it’ll take to work through this checklist during downtime.

tip/resting Created with Sketch.

Prepare a downtime page

While user access is blocked  during the Sync phase, you'll need a temporary page for users. Prepare one beforehand; you'll need to redirect your Jira domain to that page during downtime.

Step 2: Set up the requirements

The Jira Data Center Migration app simplifies your AWS infrastructure’s deployment by choosing the right settings for most components. The following sub-sections will guide you through some preparations you need to make before kicking off the migration.

AWS 資格情報のセットアップ

The app will require your AWS login credentials in order to deploy infrastructure on it:

  • AWS access key ID

  • AWS secret access key

Prepare these credentials before you start your migration. For instructions on how to do this, see Access Keys.

Required IAM role permissions

If your organization is providing you an IAM role to access AWS, make sure it has the right permissions. The following JSON policy file contains all the permissions needed by the app:


See Importing Existing Managed Policies for instructions on how to import both policies into your IAM role.

Upgrade your license to Data Center

The Jira Data Center Migration app deploys clustered infrastructure. This is only supported on Jira Data Center – that means you need to get a Data Center license. For more information, see Data Center Licensing and Pricing.

Replace your current instance's license with your new Jira Data Center license. The app will migrate your license details along with the rest of your data. For instructions on how to update your license, see Licensing your Jira applications.

tip/resting Created with Sketch.

Use a trial license for evaluation

You can also use a trial license with the app. To generate a trial license, log in to your Atlassian account and click New Trial License.

Migrating without a Data Center license

You can still use the Jira Data Center Migration app while still using a Jira Server license. However, you'll still need to upgrade to a Data Center license in order to continue using Jira after migrating.

Import certificate for HTTPS

For added security, we strongly recommend that you enable HTTPS on your new deployment. The app simplifies this process by just asking you for a valid certificate. This certificate must be imported to the AWS Certificate Manager.

You have two options for obtaining and importing a certificate.

オプション 1: AWS から直接証明書をリクエストできます。これを行うと、証明書は AWS Certificate Manager に直接インポートされます。手順については、次のリソースを参照してください。

オプション 2: 信頼できる認証局が発行した有効な証明書を取得できます。証明書を入手したら、それを AWS Certificate Manager にインポートする必要があります。

Use the AWS Certificate Manager to get your certificate's Amazon Resource Name (ARN). You'll use the ARN later when you configure your AWS deployment.

Install PostgreSQL client

The app uses the pg_dump utility to back up your database. This means you’ll need to install the PostgreSQL client on your Jira host.

Each operating system has different methods for installing this client. Refer to the PostgreSQL Downloads page for the right instructions for your operating system.

Migrating from a cluster

If you are migrating from Jira Data Center cluster, you'll need to install pg_dump on all the nodes in that cluster.

If your backup host uses Amazon Linux, run the following command:

amazon-linux-extras install -y postgresql9.6

(Optional) Create a key pair

You’ll need to be able to access your infrastructure on AWS after deployment. If you prefer to do this through a Bastion host, you’ll need to create a Amazon EC2 Key Pair. This key pair will provide you with the credentials you’ll need to access your nodes via SSH later on. For more information, see Creating a Key Pair Using Amazon EC2.

You can skip this step if you don't plan to deploy a Bastion host.

(Optional) Create a local Jira System Administrator account

If your admin account is managed or authenticated externally, you might not be able to use it on the migrated Jira instance. You'll need to manually re-connect any external user directories or SSO on your newly migrated Jira instance. However, until you do, any user accounts that depend on either one won't be able to log in.

To ensure you'll be able to log in to your migrated Jira instance, create a new user account on Jira's internal user directory. Then, assign the Jira System Administrator global permission to the account.

Step 3: Kicking off the migration

You can install the Jira Data Center Migration app directly through the Universal Plugin Manager. For detailed instructions, refer to the app's installation instructions

Once installed, go to  > System. Select Data Center Migration to open the Jira Data Center Migration app:

Select Start migration. The app will then guide you through the entire deployment and migration process.

Customizing your deployment

The app will deploy Jira Data Center using the same version as your current instance. This helps avoid any risks that could result in inconsistencies or data loss. You can always upgrade later on after you've completed the migration process.

The defaults used by the app are suitable for most deployments. You can also change most of them later on after deployment. However, you’ll need to set the following parameters correctly before deployment, as you won’t be able to easily change them later:


パラメーターのラベル (名前)


Master (admin) password 

The password for the master (postgres) account. Must be at least 8 characters and include 1 uppercase, 1 lowercase, 1 number, and 1 of the following symbols: ! # $ { * : [ = , ] - _ @ + % &

Enable RDS Multi-AZ deployment

This parameter sets whether to enable high availability for your chosen database engine.

Application user database password 

The password for the database user account.  Must be at least 8 characters and include 1 uppercase, 1 lowercase, 1 number, and 1 of the following symbols: ! # $ { * : [ = , ] - _ @ + % &


パラメーターのラベル (名前)


SSL certificate ARN (SSLCertificateARN)

Enter the Amazon Resource Name (ARN) of the certificate you imported earlier. This will enable SSL, using your certificate to secure connections.

Availability Zones (AvailabilityZones)

ASI のサブネットに使用するアベイラビリティ ゾーンの一覧。クイック スタートでは、一覧から 2 つのアベイラビリティ ゾーンを選択し、ユーザーが指定した論理的な順序を保持します。

Permitted IP range (CidrBlock)

アトラシアン サービスへのアクセスを許可する CIDR IP 範囲を入力します。この値を、信頼できる IP の範囲に設定することをおすすめします。たとえば、ソフトウェアへのアクセスを会社ネットワークにのみ付与できます。 

Key name (KeyPairName)

Enter the key pair you created earlier. This public/private key pair will allow you to connect to your deployment via SSH later on.

Deploying with one node

The following parameters control the number of Jira application nodes on your cluster:

  • Maximum number of cluster nodes (ClusterNodeMax)

  • Minimum number of cluster nodes (ClusterNodeMin)

When you deploy for the first time, set both parameters to 1. You can scale up your cluster later on after you finish migrating your data.

Blocking user access to your old Jira instance

Once the app enters the Sync phase, it'll prompt you to block user access to your Jira instance. You need to do this to reduce any risk of data corruption during database sync. 

To do this, set your DNS to redirect your Jira domain elsewhere. If you set a temporary downtime page, use that.

Step 4: Setting up and testing your new deployment

Once the finishes migrating your content, you can start setting up your new deployment. 

Perform a full Jira re-index

The migration process can result in discrepancies in Jira's index. To address this, you'll need to manually rebuild Jira's search index. You'll need to do perform a Full re-index.


Re-integrate all external services

Re-connect all external services your old instance used; start by going through the checklist you created earlier. For example, if your old instance used an external user directory, re-authorize your new Data Center deployment to use it.

Test your new AWS deployment

Your new Jira Data Center will be accessible via a new URL, which the app will provide. Use this URL to start testing the new deployment. Validate that:

  • all your data has been successfully migrated, and

  • all your external dependencies (if any) are integrated.

Redirect your DNS 

Once you're satisfied with the state of your new deployment, configure your DNS to point to its URL. Your users should then be able to reach your new Jira Data Center deployment via the same domain they used before. 


For more information about running and managing the Jira Data Center cluster deployed by the app, check out these resources:

If your team prefers less frequent version upgrade, we recommend that you upgrade to a Long Term Support release. 

長期サポート リリースは、2 年間のサポート期間中を通じて、バックポートされた重大なセキュリティ更新プログラムと重大なバグ修正プログラムを利用できる機能リリースです。年に 1 度だけアップグレードできる場合、長期サポート リリースへのアップグレードをご検討ください。詳細情報

長期サポート リリースは従来はエンタープライズ リリースと呼ばれていました。


The following subsections show how to address common issues on your new Jira Data Center deployment on AWS.

Manually terminating all provisioned AWS resources

If the migration process fails or is cancelled for any reason, you may need to start over. When this happens, you might also need to manually terminate all stacks (including nested ones) and secrets already provisioned by the app. The names of the stacks and secrets you need to delete will contain the Stack name you entered earlier during configuration.

For more information on how to delete these resources, see:

Log in to the application node

AWS Systems Manager の Sessions Manager を使用して、デプロイメントでノードレベルの構成または保守タスクを実行できます。このブラウザベースのターミナルでは、SSH キーや Bastion ホストを使用せずにノードにアクセスできます。詳細については、「Session Manager の開始方法」を参照してください。

Bastion ホスト経由でのアクセス

Bastion ホストをデプロイ済みの場合、それを経由してノードにアクセスすることもできます。これを実行するには、SSH 秘密鍵ファイル (Key Name パラメータに指定した PEM ファイル) が必要です。このキーはデプロイ内のすべてのノードにアクセスできるため、安全な場所に保管するようにします。

この Bastian ホストは、デプロイの内部サブネットの任意のインスタンスへの ”踏み台” として機能します。つまり、まず Bastion ホストに接続し、そこからデプロイ内の任意のインスタンスにアクセスします。 

Bastion ホストのパブリック IP は、ATL-BastionStack デプロイの BastionPubIp スタックの出力です。このスタックは、デプロイの Atlassian Standard Infrastructure (ASI) にネストされています。Bastion ホストにアクセスするには、以下の例のように、ユーザー名に ec2-user を使用します。

ssh -i keyfile.pem ec2-user@<BastionPubIp>

ec2-user は、 sudo アクセスを持ちます。root による SSH アクセスは許可されません。

Restart Jira on the application node

If you're experiencing unexpected issues with your new Jira deployment, try restarting Jira on the application node first.

The app will install Jira on the application node as a Systemctl service. This means you need to use the systemd utility to stop, start, or restart Jira. For example, to restart Jira, log in to the application node and run:

sudo systemctl restart jira

Create a temporary admin account

If you're having trouble logging in to Jira, you can create a temporary admin account through Jira's recovery mode. This mode will let you create a temporary admin account which you can use to log in and troubleshoot further. See Restore Passwords To Recover Admin User Rights.

To go into Jira's recovery mode, you'll need to access the application node on AWS through SSH. 

Bypass SAML

If your original Jira instance used SAML SSO, you'll need to manually set it up again on your newly migrated instance. However, you might not be able to log in because the instance can't authenticate you yet.

You can work around this by bypassing SAML when you log in on your new Jira instance. See Bypass SAML authentication for Jira Data Center.

Remove offline or abandoned nodes

If you migrated from another Jira Data Center cluster, your new Jira instance might detect many offline nodes. This is usually because Jira is still attempting to contact nodes from your old deployment. This can affect your deployment's performance and generate an unusually large number of logs.

To address this, you'll need to manually remove the offline nodes from Jira's registry. See Remove abandoned or offline nodes in Jira Data Center.


最終更新日 2021 年 9 月 20 日


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