How to remove or disable a Service Desk
プラットフォームについて: Server と Data Center のみ - この記事は、サーバーおよびデータセンター プラットフォームのアトラシアン製品にのみ適用されます。
This article is only applicable to Service Desk version 2.x and lower.
Sometimes you may decide you want to disable Service Desk for a project or remove it and its project entirely, from your JIRA instance. The steps below show how this can be done.
To disable a service desk for a project
- Go to the administration of the project for which the service desk is associated
- Go to Service Desk in the left hand menu
- Click Disable to disable the service desk
Please note that you need to be part of the service-desk-agents group to see the Service Desk option under Project Administration. Please see doc JIRA Service Desk permissions for more information.
To remove a service desk and its project
Delete the project associated with the service desk
Make sure to back up in case you need the project back again after deleting it.