症状

When viewing the JIRA Service Desk login page, the 'Forgotten your password?' link, as below, does not appear:

診断

An outgoing mail handler has not been configured.

原因

As the outgoing mail handler has not been configured, the 'Forgotten your password?' link will not appear.

ソリューション

Setup the mail handler as per Configuring JIRA's SMTP Mail Server to Send Notifications.