Filter results are empty in dashboard gadget but not in the filter page

お困りですか?

アトラシアン コミュニティをご利用ください。

コミュニティに質問

プラットフォームについて: Server および Data Center のみ。この記事は、Server および Data Center プラットフォームのアトラシアン製品にのみ適用されます。

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Fisheye および Crucible は除く

問題

The filter results gadget doesn't show any results whereas the filter page (with the JQL) shows issues as expected.

診断

Change the JQL of the filter and see if the gadget displays the results correctly.

For instance, if the JQL has a date comparison like CreatedDate > 2018-12-11, remove the clause, save the filter and refresh the dashboard page. 

原因

The root cause of the problem is still unknown. 

This behavior is being investigated and tracked via JRASERVER-71986 - Getting issue details... STATUS

回避策

  1. Capture the filter results gadget configuration to replicate it. 
  2. Delete the gadget from the dashboard. 
  3. Add a new filter results gadget with the same configuration. 


説明 Filter results gadget is empty
製品Jira

Last modified on Mar 1, 2023

この内容はお役に立ちましたか?

はい
いいえ
この記事についてのフィードバックを送信する
Powered by Confluence and Scroll Viewport.