症状

• Viewing particular issues shows the following error:

Error rendering 'com.atlassian.jira.jira-view-issue-plugin:linkingmodule'. Please contact your JIRA administrators.

• Dashboard may show the following error for some gadgets:

  An error occurred whilst rendering this message. Please contact the administrators, and inform them of this bug. Details: ------- org.apache.velocity.exception.MethodInvocationException: Invocation of method 'getHtml' in class com.atlassian.jira.issue.fields.layout.column.ColumnLayoutItemImpl threw exception java.lang.NullPointerException at templates/jira/issue/table/macros.vm[line 117, column 34] a

診断

Run the following queries in JIRA's database - if anything is returning, please continue to the "Workaround" section. This could happen when issues are not properly migrated to a new issuelinktype and the older issuelinktype is not properly deleted.

select distinct linktype from issuelink where linktype not in (select id from issuelinktype)

回避策

1. Backup JIRA!
2. Jira を停止します。

3. Run the following SQL statements in JIRA's database:

   delete from issuelink where linktype = '<linktype found from the above query>'

4. Jira を再起動します。

After that you should no longer see problems viewing those issues.

原因

JRASERVER-68683 - 課題詳細を取得中... ステータス