Error importing projects due to Gantt's issue link type style error

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要約


When attempting to import issues on Jira a user or admin may be presented with the following error message:

The Issue Link Type 'Gantt Dependency' has style 'Gantt' in the backup, but has no style in the current system.
The Issue Link Type 'Gantt: finish-finish' has style 'Gantt' in the backup, but has no style in the current system.
The Issue Link Type 'Gantt: start-finish' has style 'Gantt' in the backup, but has no style in the current system.
The Issue Link Type 'Gantt: start-start' has style 'Gantt' in the backup, but has no style in the current system.

環境

8.13.9

診断

When doing the import, the error from Summary is presented and it prevents import.

By reviewing the results of the query below you'll find that the Issue Link Types from the error message do not have the expected "pstyle" value.

select * from issuelinktype; 

原因

It's unclear whether it's a conflict between two plugins specifically BigGantt - Gantt Chart for Jira and BigGantt - Gantt Chart for Jira coupled with expectations from the importer.

ソリューション

The solution involves updating the issuelinktype  entries so they have the expected value.

Always back up your data before performing any modifications to the database. If possible, test any alter, insert, update, or delete SQL commands on a staging server first.

The actual values in the {update statement linkname  below may change depending on your error message. This article only applies to Gantt link types.

1.  Stop Jira.
2. Update database.

update issuelinktype set pstyle='Gantt' where linkname in ('Gantt Dependency','Gantt: start-start','Gantt: start-finish','Gantt: finish-finish');

3. Restart Jira.

最終更新日 2021 年 9 月 27 日

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