Database latency impact on Jira Data Center performance

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Summary

Database latency is the time it takes to send, execute and receive a response for a minimal database query.

The latency usually consists of the following components:

  • database server latency itself

  • network latency for a network path between the application and the database server (including network routers and switches)

  • latency of proxies, load balancers or other components in the path (e.g. highly-available database solutions)

Naturally, the database latency does affect Jira – high latency would drop the performance.

The actual latency effect depends on dataset characteristics, usage patterns, hardware, etc. Still, we executed a number of performance tests against Jira 8.13.8 (with MySQL 5.7.32) to measure the latency impact at our test environments. The following graphs present the results.

To introduce the network delays, we used Toxiproxy and we used JDBC Tester to validate the delays are accurate. To measure the actions, we used Jira Performance Tests (JPT).

ℹ️ We have observed in support cases that latency might have a significantly higher impact in reindexing time than it does in normal operations seen below. A 2ms latency average could have the reindexing job take as much as 4 times longer than sub 0.5ms.

Solution

Per dataset (mixed actions)

Absolute response time

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Relative slowdown

(latency effect comparing to a reference data point at 0.5 ms latency)

(Auto-migrated image: description temporarily unavailable)

Per action (mixed datasets)

Absolute response time

(Auto-migrated image: description temporarily unavailable)

Relative slowdown

(latency effect comparing to a reference data point at 0.5 ms latency)

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Measurement data

Dataset

Average response time [ms]

Slowdown [%], compared to 0.5 ms latency

0.5 ms latency

1.5 ms latency

2.5 ms latency

4.5 ms latency

1.5 ms latency

2.5 ms latency

4.5 ms latency

1M issues unimodal

856

911

983

1129

6.67

14.17

32.67

2M issues unimodal

895

958

1011

1170

7.4

12.33

30.73

2800 custom fields unimodal

888

951

1023

1170

7.34

14.56

31.17

1.3M attachments unimodal

860

911

986

1126

6.05

14.25

32.47

2900 boards unimodal

861

924

984

1153

6.7

15.49

34.54

200k users and 45k groups unimodal

830

894

953

1101

7.71

14.68

32.33

900 workflows unimodal

849

912

982

1160

7.29

15.8

36.15

340 security levels and 400 permissions unimodal

854

904

968

1127

5.98

13.08

33.22

5.8M comments unimodal

865

917

986

1139

5.65

14.65

32.75

3000 projects unimodal

864

911

976

1133

4.95

13.89

32.36

Action

Average response time [ms]

Slowdown [%], compared to 0.5 ms latency

0.5 ms latency

1.5 ms latency

2.5 ms latency

4.5 ms latency

1.5 ms latency

2.5 ms latency

4.5 ms latency

View Board

662

682

708

749

3.02

6.95

13.14

View Backlog

521

541

565

630

3.84

8.45

20.92

View Issue

631

660

696

800

4.6

10.3

26.78

View Dashboard

414

416

421

428

0.48

1.69

3.38

Search with JQL

1418

1503

1600

1820

5.99

12.83

28.35

Full Add Comment

1163

1324

1536

2122

13.84

32.07

82.46

Add Comment

782

936

1142

1719

19.69

46.04

119.82

Full Create Issue

3767

4112

4379

5030

9.16

16.25

33.53

Create Issue

507

753

977

1426

48.52

92.7

181.26

Full Edit Issue

1773

1871

2002

2253

5.53

12.92

27.07

Edit Issue

756

839

944

1177

10.98

24.87

55.69

Project Summary

301

317

332

406

5.32

10.3

34.88

Browse Projects

410

413

417

428

0.73

1.71

4.39

Browse Boards

442

485

466

503

9.73

5.43

13.8

Updated on April 2, 2025

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