Dashboard doesn't load when using Firefox

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症状

When you access your JIRA instance through Firefox, the dashboard for the login page doesn't load or some pages throughout JIRA doesn't finish the loading process.

診断

This usually occurs on version from 17.0.1 to the most recent ones. Firefox 16.0 and below versions usually works fine.

原因

This problem is caused when Firefox has "Safebrowsing" enabled.

ソリューション

The user will have to disable "Safebrowsing". To do so, just follow the steps below:

  • Open your Firefox and browse through Tools/Security/
  • Uncheck "Block reported attack sites" and "Block reported web forgeries"
  • Clear the browser's cache and JIRA will load properly.

 

最終更新日: 2016 年 2 月 19 日

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