Could not create subdirectory 'data' of jira.home '<path>'

お困りですか?

アトラシアン コミュニティをご利用ください。

コミュニティに質問

症状

One or more of the nodes fail to start up, when accessing the instance directly, the following message is shown:

Could not create subdirectory 'data' of jira.home '<path>'

atlassian-jira.log に次のメッセージが表示される。

************************************************************************
Could not create subdirectory 'data' of jira.home '/mnt/nfs/jiracommon'.
************************************************************************
log4j:ERROR setFile(null,true) call failed.
java.io.FileNotFoundException: atlassian-jira.log (Permission denied)
        at java.io.FileOutputStream.open(Native Method)
        at java.io.FileOutputStream.<init>(Unknown Source)
        at java.io.FileOutputStream.<init>(Unknown Source)
        at org.apache.log4j.FileAppender.setFile(FileAppender.java:294)
        at org.apache.log4j.RollingFileAppender.setFile(RollingFileAppender.java:207)
        at org.apache.log4j.FileAppender.activateOptions(FileAppender.java:165)
        at com.atlassian.jira.logging.JiraHomeAppender.configureAppender(JiraHomeAppender.java:341)
        at com.atlassian.jira.logging.JiraHomeAppender.doAppendSync(JiraHomeAppender.java:267)
        at com.atlassian.jira.logging.JiraHomeAppender.doAppend(JiraHomeAppender.java:248)
        at org.apache.log4j.helpers.AppenderAttachableImpl.appendLoopOnAppenders(AppenderAttachableImpl.java:66)
        at org.apache.log4j.Category.callAppenders(Category.java:206)
        at org.apache.log4j.Category.forcedLog(Category.java:391)
        at org.apache.log4j.Category.log(Category.java:838)
        at com.atlassian.jira.startup.FormattedLogMsg.printMessageImpl(FormattedLogMsg.java:223)
        at com.atlassian.jira.startup.FormattedLogMsg.printMessage(FormattedLogMsg.java:215)
        at com.atlassian.jira.startup.JiraStartupLogger.printMessage(JiraStartupLogger.java:60)
        at com.atlassian.jira.startup.StartupStateTemplate$CreateStartupChecksResult.call(StartupStateTemplate.java:124)
        at com.atlassian.jira.startup.StartupStateTemplate$CreateStartupChecksResult.call(StartupStateTemplate.java:115)
        at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)
        at java.util.concurrent.FutureTask.run(Unknown Source)
        at com.atlassian.jira.startup.StartupStateTemplate.isStartupChecksPassed(StartupStateTemplate.java:47)
        at com.atlassian.jira.startup.JiraStartupChecklist.startupOK(JiraStartupChecklist.java:52)
        at com.atlassian.jira.startup.BootstrapContainerLauncher.bootstrapJIRA(BootstrapContainerLauncher.java:52)
        at com.atlassian.jira.startup.BootstrapContainerLauncher.start(BootstrapContainerLauncher.java:31)
        at com.atlassian.jira.startup.DefaultJiraLauncher.preDbLaunch(DefaultJiraLauncher.java:90)
        at com.atlassian.jira.startup.DefaultJiraLauncher.access$000(DefaultJiraLauncher.java:31)
        at com.atlassian.jira.startup.DefaultJiraLauncher$1.run(DefaultJiraLauncher.java:77)
        at com.atlassian.jira.util.devspeed.JiraDevSpeedTimer.run(JiraDevSpeedTimer.java:34)
        at com.atlassian.jira.startup.DefaultJiraLauncher.start(DefaultJiraLauncher.java:73)
        at com.atlassian.jira.startup.LauncherContextListener.contextInitialized(LauncherContextListener.java:54)
        at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4939)
        at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5434)
        at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)
        at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1559)
        at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1549)
        at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)
        at java.util.concurrent.FutureTask.run(Unknown Source)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
        at java.lang.Thread.run(Unknown Source)

原因

At the time of starting up the nodes, the shared JIRA home was not accessible from the instance nodes.

ソリューション

Verify the connectivity for the shared filesystem, along with the permissions (there should be read/write access from each node, for the user running JIRA on that specific node).

Last modified on Mar 30, 2016

この内容はお役に立ちましたか?

はい
いいえ
この記事についてのフィードバックを送信する
Powered by Confluence and Scroll Viewport.