Changing the due date of an issue in an Agile board or loading a Kanban report throws Uncaught TypeError error in Jira server
プラットフォームについて: Server および Data Center のみ。この記事は、Server および Data Center プラットフォームのアトラシアン製品にのみ適用されます。
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*Fisheye および Crucible は除く
症状
The following error is thrown on the Jira UI when trying to change the due date of an issue in an Agile board or loading a Kanban report (most common situation, but some other actions can cause this to be thrown as well) and while browsing Jira with Google Chrome
Exception: Uncaught TypeError: Cannot read property 'length' of null
Resource: http://localhost:8080/s/fc7a364b3887ea11363641fc5fb660e9-CDN/924hpw/807001/3d9cbcc0131deac702c8acb96d367f99/9b67750f861d082569f32f1a2540a56c/_/download/contextbatch/js/gh-rapid-report,jira.project.sidebar,atl.general,jira.global,jira.general,atl.global,com.atlassian.jira.projects.sidebar.init,greenhopper-rapid-non-gadget,-_super/batch.js?agile_global_admin_condition=true&jag=true&jaguser=true&locale=fr-FR&whisper-enabled=true
Line: 2451
Column: 29367
Environment
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.105 Safari/537.36 Edg/84.0.522.58
Stack trace
TypeError: Cannot read property 'length' of null
at Date.print (http://localhost:8080/s/fc7a364b3887ea11363641fc5fb660e9-CDN/924hpw/807001/3d9cbcc0131deac702c8acb96d367f99/9b67750f861d082569f32f1a2540a56c/_/download/contextbatch/js/gh-rapid-report,jira.project.sidebar,atl.general,jira.global,jira.general,atl.global,com.atlassian.jira.projects.sidebar.init,greenhopper-rapid-non-gadget,-_super/batch.js?agile_global_admin_condition=true&jag=true&jaguser=true&locale=fr-FR&whisper-enabled=true:2451:29367\)原因
This can be caused by an invalid custom date format recently set in either or both Jira Look and Feel and Advanced Settings
ソリューション
- To troubleshoot the date settings in Look and Feel choose Administration > System > Look and feel and make sure that the Date Time Format is correct accordingly to How to change date and time formats.
- To troubleshoot the Jira Advanced Settings choose Administration > System > Advanced Settings and make sure that all the date picker formats are entered in the right sintax as per How to change date and time formats.
最終更新日 2020 年 11 月 23 日
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