Cannot update plugin. An unexpected error occured. Refer to logs for more information
プラットフォームについて: Server および Data Center のみ。この記事は、Server および Data Center プラットフォームのアトラシアン製品にのみ適用されます。
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Fisheye および Crucible は除く
問題
After performing a migration or JIRA upgrade, when Admin tries to update the plugins/add-ons, the following error is shown on screen
- No error thrown in logs
診断
環境
- HTTPS / Proxy configuration exist in environment
Diagnostic Steps
- Verify the server.xml file in JIRA_INSTALL/conf
原因
This is caused by a wrong configuration in the server.xml
- after upgrade / migration process, the server.xml is replaced with default server.xml
ソリューション
Edit the new server.xml with the proper configuration
Do not replace the server.xml file directly with old server.xml file. As new server.xml file has new listener class appended to them. Just update the connectors accordingly.