Cannot start JIRA after fresh installation, 500 error page
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*Fisheye および Crucible は除く
問題
JIRA is unable to start and shows a 500 error page after a fresh install.
The following appears in the catalina.out
http-nio-8080-exec-16 ERROR [o.a.c.c.C.[.[localhost].[/].[action]] Servlet.service() for servlet [action] in context with path [] threw exception [Servlet execution threw an exception] with root cause
java.lang.NoClassDefFoundError: Could not initialize class webwork.dispatcher.GenericDispatcher
at com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.prepareDispatcher(JiraWebworkActionDispatcher.java:192)
at com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:132)
http-nio-8080-exec-16 INFO [c.a.j.config.database.SystemDatabaseConfigurationLoader] Reading database configuration from /var/atlassian/application-data/jira/dbconfig.xml
com.atlassian.jira.util.RuntimeIOException: Error reading database configuration file.診断
環境
- Fresh installation
Diagnostic Steps
- Ensure that instance complies with the supported JIRA platforms for your specific version.
原因
This is caused by the conflicting system JAVA. Verify that system JAVA is the supported JAVA as well.
ソリューション
Troubleshoot the system JAVA using below commands:
Edit JAVA_HOME path:
gedit /etc/environment
Replace with below:
export JAVA_HOME="/usr/lib/jvm/oracle_jdk8"
PATH="/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/usr/local/games:$JAVA_HOME";
To append the JAVA_HOME changes:
source /etc/environment
Recheck java:
java -version
echo $JAVA_HOME
sudo update-alternatives --config java to change the system java as well.
最終更新日: 2018 年 10 月 11 日
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