Cannot create an issue from backlog and sprint on board
プラットフォームについて: サーバーと Data Center のみ。この記事は、サーバーおよび Data Center プラットフォームのアトラシアン製品にのみ適用されます。
The +Create Issue buttons are missing from the Backlog and Sprint panels in a Jira SCRUM board:
The user must have permission to create issue on ALL PROJECTS filtered in the board.
Verify the the affected board settings, at the board go to Board > Configure:
There we have the board filter, and the projects linked to the board. Any user who wants to create issues through the Backlog or Sprint interface, must have create issue permission on all projects filtered:
Adding the create issue permission allows the button to be displayed:
You may use the permission helper to confirm if any user has the desired permissions on any project.