Can not update Zephyr Plugin License.

お困りですか?

アトラシアン コミュニティをご利用ください。

コミュニティに質問

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*Fisheye および Crucible は除く

問題

Trying to update license from Zephyr plugin License as below:

results in an error and fails to update.

 

The following appears in the atlassian-jira.log

2016-05-21 22:07:05,679 Caesium-1-1 ERROR ServiceRunner     [c.a.scheduler.core.JobLauncher] Scheduled job with ID 'CompatibilityPluginScheduler.JobId.Zephyr for JIRA background job' failed
com.atlassian.jira.util.dbc.Assertions$NullArgumentException: clauseValue should not be null!
	at com.atlassian.jira.util.dbc.Assertions.notNull(Assertions.java:25)
	at com.atlassian.jira.jql.builder.DefaultJqlClauseBuilder.addStringCondition(DefaultJqlClauseBuilder.java:758)
	at com.atlassian.jira.jql.builder.DefaultJqlClauseBuilder.addStringCondition(DefaultJqlClauseBuilder.java:741)
	at com.atlassian.jira.jql.builder.DefaultJqlClauseBuilder.issueType(DefaultJqlClauseBuilder.java:232)
	at com.thed.zephyr.je.job.ZFJJobRunnerImpl.execute(ZFJJobRunnerImpl.java:60)
	at com.atlassian.scheduler.compat.clustered.ClusteredJobRunner.runJob(ClusteredJobRunner.java:54)
	at com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:153)
	at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:118)
	at com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:97)
	at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.launchJob(CaesiumSchedulerService.java:401)
	at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeClusteredJob(CaesiumSchedulerService.java:396)
	at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeQueuedJob(CaesiumSchedulerService.java:349)
	at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(CaesiumSchedulerService.java:255)
	at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(CaesiumSchedulerService.java:252)
	at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeJob(SchedulerQueueWorker.java:65)
	at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeNextJob(SchedulerQueueWorker.java:59)
	at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.run(SchedulerQueueWorker.java:34)
	at java.lang.Thread.run(Thread.java:745)
2016-05-21 22:08:13,241 http-nio-7170-exec-23 ERROR admin 1328x529x1 1t6dg27 0:0:0:0:0:0:0:1 /secure/admin/ZUpdateLicense.jspa [c.t.z.j.config.action.ZephyrLicenseAction] LicenseKey is invalid. Please verify and re-enter correct LicenseKey!

原因

The exact cause is not known, the error seems to be with the Zephyr client.

回避策

The workaround is to update the license from manage-Add on as mentioned in the documentation How to Update Your Add-on License 

ソリューション

The workaround mentioned above is the solution for the moment.

 

最終更新日 2018 年 11 月 2 日

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