Browser crashes when opening Links In JIRA on IE (KB4022168)
プラットフォームについて: Server および Data Center のみ。この記事は、Server および Data Center プラットフォームのアトラシアン製品にのみ適用されます。
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Fisheye および Crucible は除く
問題
When a user opens a link in IE 11 browser recently, they would experience a crash of the browser.
診断
環境
- Internet Explorer (IE) 11
- Windows 7
原因
The above issue is caused by an update released by Microsoft which also impacts other Web applications as stated here and it would happen to any users who recently upgraded their IE 11 browser with the most recent Microsoft Updates.
回避策
- Microsoft has recently released another update that may fix this issue for IE 11, please check it: https://support.microsoft.com/en-us/help/4025341/windows-7-update-kb4025341
Try installing this update and check if the issue still persists. - Make use of a different browser such as MS Edge, Firefox or Chrome if the above fix didn't fix the issue for IE 11.
最終更新日 2017 年 7 月 17 日
Powered by Confluence and Scroll Viewport.