Blank issues tab after adding a component to project

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症状

atlassian-jira.log に次のエラーが返される。

2012-09-27 18:47:16,348 TP-Processor40 ERROR xxx 1127x569185x1 xx 192.168.0.147 /browse/SL [webwork.util.ValueStack] query="/tabHtml" {[id="null" type="5" values=""]} {[id="tabHtml" type="8" values=""]}
java.lang.reflect.InvocationTargetException
	at sun.reflect.GeneratedMethodAccessor14012.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

Caused by: java.lang.NumberFormatException: null
	at java.lang.Long.parseLong(Long.java:375)
	at java.lang.Long.parseLong(Long.java:468)
	at com.atlassian.jira.issue.statistics.ComponentStatisticsMapper.getValueFromLuceneField(ComponentStatisticsMapper.java:48)

診断

This problem generally occurs after adding a component to the project.

ソリューション

While the exact root cause is known at the moment for this issue, the followings steps will resolve the same:

  1. Run Integrity Checker with all options selected and fix all inconsistencies.
  2. Shutdown JIRA
  3. Clear the contents of the JIRA Installation Directory/work directory
  4. Jira を再起動します。
  5. Re-Index the instance.
Last modified on Mar 30, 2016

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