Avoid the use of micro instances for Jira server in AWS

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Summary

We do not recommend our user to use the Micro instances in Amazon EC2 AWS:

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Solution

Problem

This is because the instance is too small to run JIRA applications. There are some limitation and latency problem due to the size of that instance. We normally do not encourage hosting JIRA applications in virtual machines due to performance issues when the instance grow bigger. But this is mitigated if you have very few users (~10).

Suggestion

  • Use a higher AWS tier other than Micro, such as M3 or C3.

  • Go for Atlassian Cloud service, which is our cloud hosting service. We will be able to help you to handle everything, even the database side.

Updated on April 2, 2025
Platform
Data Center only
Product
Jira Software Data Center
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