問題

Attempting to associate Custom fields to a Screen leads to an XSRF token error, as seen below in the UI:

The following appears in the atlassian-jira.log

2019-11-05 08:51:10,591 https-jsse-nio-8443-exec-1 INFO username 111x1111x1 xxxx x.x.x.x /secure/admin/AssociateFieldToScreens.jspa [c.a.j.web.action.XsrfErrorAction] The security token is missing for 'username'. User-Agent : 'Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/77.0.3865.90 Safari/537.36'

診断

環境

• Occurs on a custom field that has 1000+ screens already associated with it

• Instance has 10,000+ screens

Diagnostic Steps

The atlassian-jira.log may contain the following entries on the first occurrence of the problem:

org.apache.tomcat.util.http.Parameters processParameters
INFO: More than the maximum number of request parameters (GET plus POST) for a single request ([10,000]) were detected. Any parameters beyond this limit have been ignored. To change this limit, set the maxParameterCount attribute on the Connector.
 Note: further occurrences of this error will be logged at DEBUG level.

In the HAR file, on AssociateFieldToScreens request, the total rows in formData exceed 10,000 rows which are the list of parameters in the particular request. Example:

原因

The parameters count exceed the default configured in Tomcat, which is 10,000.

回避策

Go to a screen and add a custom field from there.

ソリューション

Adding and modifying the maxParameterCount parameter within the server.xml file will allow a larger HTML request to process. By default, this parameter is set to 10,000 and can be incrementally increased to find an optimal setting for the problematic HTML request:

1. Jira を停止します。

2. Edit server.xml to make sure the connector has the maxParameterCount configuration, for example: 

   <Connector port="8080"
                      maxThreads="150"
                      minSpareThreads="25"
                      connectionTimeout="20000"
                      enableLookups="false"
                      maxHttpHeaderSize="8192"
                      protocol="HTTP/1.1"
                      useBodyEncodingForURI="true"
                      acceptCount="100"
                      disableUploadTimeout="true"
                      relaxedPathChars="[]|" 
                      relaxedQueryChars="[]|{}^&#x5c;&#x60;&quot;&lt;&gt;"
                      maxParameterCount="10100" />

3. Jira の起動