After Upgrading JIRA presented with JIRA Access Constraints warning
プラットフォームについて: Server および Data Center のみ。この記事は、Server および Data Center プラットフォームのアトラシアン製品にのみ適用されます。
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Fisheye および Crucible は除く
問題
Following an upgrade to JIRA, when accessing JIRA, the following message is shown:
JIRA Access Constraints, The current license is too old to install this version of JIRA.
atlassian-jira.log に次のメッセージが出力される。
2015-05-17 01:01:01,001 localhost-startStop-1 ERROR [atlassian.jira.license.LicenseJohnsonEventRaiserImpl] The current license is too old (01/JAN/15) to run this version (6.4.4 - Mon May 11 00:00:00 EDT 2015) of JIRA.
診断
Diagnostic Steps
- Log onto my.atlassian.com and check the relevant License, and SEN for this JIRA instance.
原因
This can be caused by Upgrading JIRA without a valid JIRA License - you cannot upgrade JIRA to any versions that are released after the date in which your JIRA license expires. As per the Upgrade JIRA Documentation a check to validate your JIRA license is recommended before upgrading.
ソリューション
To resolve this, renew your license, and follow the link to "Edit License or proceed under Evaluation Terms"