問題

When trying to perform Advanced search

• 1. Click on "Search for issues"
  2. Type something that triggers the autocomplete. (For Example: Status = )
  3. Attempt to select one of the options using a mouse-click from the drop down displayed
  4. It doesn't paste the value to JQL 

診断

Using JIRA 7.1.4 to JIRA 7.2.5 versions.

When searching for issues in the JQL Advanced Mode, the Autocomplete options are not clickable by mouse. This is reproducible on:

•  Chrome for Mac Version 54.0.2840.59 (64-bit)
•  Chrome for Mac version 54.02840.71
•  Version 54.0.2840.71 m
•  Version 54.0.2840.99 m
•  Chrome for Windows: 54.0.2840.87 m 64-bit

原因

Potentially due to the change that was made in Chrome to remove certain command - https://www.chromestatus.com/feature/5718803933560832 . There is a bug on this at  JRA-62951 - Getting issue details... STATUS

回避策

There is a patch released on AutoComplete.js that can be replaced for the affected versions. This has been tested to work on JIRA 7.2.2

1. Download AutoComplete.js

2. Jira をシャットダウンします。
3. Rename existing $JIRA_INSTALL/atlassian-jira/includes/jira/autocomplete/AutoComplete.js to AutoComplete.js.rename
4. Copy the new AutoComplete.js to $JIRA_INSTALL/atlassian-jira/includes/jira/autocomplete/

5. Checking for diff should return similar

   user-mbp:autocomplete user$ diff AutoComplete.js AutoComplete.js.rename
   318,321c318
   <                             .bind("click", eventData, complete)
   <                             .bind("mousedown", function(e) {
   <                                 e.preventDefault();
   <                             });
   ---
   >                             .bind("click", eventData, complete);

6. Jira を起動します。
7. Try to see if you can reproduced the problem

If the issue does persists after performing the above, then you may need to perform the additional few steps:

1. Download JQLAutoComplete.js
2. Jira をシャットダウンします。
3. Rename existing $JIRA_INSTALL/atlassian-jira/includes/jira/autocomplete/JQLAutoComplete.js to JQLAutoComplete.js.rename
   • Do the same for the minified version, rename JQLAutoComplete-min.js to JQLAutoComplete-min.js.rename
4. Create a copy of the downloaded JQLAutoComplete.js and renamed the copy to JQLAutoComplete-min.js
5. Copy the new JQLAutoComplete-min.js and JQLAutoComplete.js to $JIRA_INSTALL/atlassian-jira/includes/jira/autocomplete/
6. Jira を再起動します。

ソリューション

Upgrade to JIRA 7.2.6 which has the problem fixed.