Advanced Roadmaps plans display blank with Cannot read property categoryId of undefined error in the console in Jira

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要約

When loading some Plans, the screen begins to render and then finishes completely blank. In the browser console, the error "Cannot read property 'categoryId' of undefined" is presented.

環境

All versions of Jira 8.x and Advanced Roadmaps 3.x.

診断

  1. The message Cannot read property 'categoryId' of undefined is shown in the browser's console
  2. There are results shown in the query below (it should be empty under normal circumstances):

    select p.pkey as "Project Key", a.issuenum as "Issue Num", a.id as "Issue A ID", b.id as "Issue B ID"
    from jiraissue a
    join jiraissue b on a.issuenum = b.issuenum and a.project = b.project and a.id < b.id
    join project p on a.project = p.id
    where a.id is not null;

原因

This Roadmap Plan error is due to Jira having duplicate issue keys: two different issues have the same number on the same project, like PROJ-12345.

ソリューション

The solution is to fix the duplicates as advised in How to fix duplicate issue keys in Jira or to exclude the duplicate issues from the Plan's filter.

Additional Scenario

The exception can also occur if the Plan View Settings is configured to use "Color by: Status" as described in:

In this case, the Workaround is to  Set the Color by option to None (which is the default value).

 In some cases, setting a smaller browser window would allow the plan to load so that user can change the Color by option. 

Last modified on Mar 25, 2024

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