User directory sync fails with LDAP Error Code 49
プラットフォームについて: サーバーと Data Center のみ。この記事は、サーバーおよび Data Center プラットフォームのアトラシアン製品にのみ適用されます。
症状
Synchronisation or user directory test connection failed with LDAP error code 49.
原因
This is LDAP specific error. There could be many reasons for this issue. Please check the error's number and "data" code (in the example above, error code 49 and data code 52e) and match it with the description in the following table:
Data Code | 説明 |
|---|---|
525 | user not found |
52e | invalid credentials |
530 | not permitted to logon at this time |
531 | not permitted to logon at this workstation |
532 | password expired (remember to check the user set in osuser.xml also) |
533 | account disabled |
701 | account expired |
773 | user must reset password |
775 | user account locked |
In the example above, the error code is 52e which means user entered invalid credential.
ソリューション
Since the issue is often originated from Active Directory, consult with the AD administrator for resolution.