Unable to add user at this time
プラットフォームについて: Server および Data Center のみ。この記事は、Server および Data Center プラットフォームのアトラシアン製品にのみ適用されます。
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Fisheye および Crucible は除く
問題
You are unable to add a new user.
The following appears in the web.log
admin/user#REQ6D0AAD uid-2 67ms [info] Error body: {\n "error": {\n "code": 400,\n "message": "Unable to create user. You must purchase more licenses in order to add additional users",\n "type": "Bad Request"\n }\n}
admin/user#REQ6D0AAD uid-2 68ms [error] Unable to create user
admin/user#REQ6D0AAD uid-2 68ms [info] Showing flash error: Unable to add user at this time.環境
- Hipchat Data Center
原因
There is a mismatch between the Postgres database and the information stored in Redis.
ソリューション
Clear the group:users:1 key from Redis (this will be re-generated):
redis-cli -h $redishost -a $redispass DEL group:users:1- Restart services:
hipchat datacenter restart
最終更新日 2018 年 9 月 5 日
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