問題

When navigating to the Integrations page in the Hipchat Server Web UI, the user is presented with an error stating "There was a problem connecting to the marketplace" and the list of available integrations fails to load.

再現手順

• Log in to Hipchat Server's Web UI as an admin using the Chrome Browser
• Click the Integrations tab
  
  

The following appears in the Web UI:

診断

環境

• Hipchat Server or Data Center - any version
• Chrome Browser 

Diagnostic Steps

• The following sites are reachable via telnet and curl over port 443 from the Hipchat Server and the user's workstation:
  • marketplace.atlassian.com
  • marketplace-cdn.atlassian.com
  • pillar03.atlassian.com
• When attempting to connect using another browser (Safari, IE, etc), the page loads fine. 

原因

• The Electronic Frontier Foundation's Privacy Badger Extension for Chrome was in use.  
• This extension looks to have treated marketplace.atlassian.com as a potential tracker and blocked access. 

ソリューション

• Disable the extension in Chrome or use another browser where the extension is not installed.