The MSI client installation is incomplete
問題
The Hipchat Windows client installation was executed using a .msi package but doesn't seem to be complete. The symptoms that may be observed are:
- Files are copied and some registry keys are registered but not all.
- The icons are missing and the installation is not registered as installed in the registry.
- Hipchat is not visible in the Add or Remove Programs list of Control Panel.
- The Hipchat icon is not visible on the Windows desktop.
診断
According to Microsoft, this applies to:
- Windows Installer 5.0 on Windows Server 2012, Windows 8, Windows Server 2008 R2 or Windows 7
- Windows Installer 4.0 or Windows Installer 4.5 on Windows Server 2008 or Windows Vista
- Windows Installer on Windows Server 2003 or Windows XP
原因
The ARPSYSTEMCOMPONENT and ALLUSERS installation properties were not set properly prior to the installation.
ソリューション
- Set ARPSYSTEMCOMPONENT=0. For more information about the role of this parameter, visit ARPSYSTEMCOMPONENT property.
- Set ALLUSERS=2. For more information about this properly, visit ALLUSERS property.
- Re-distribute/install Hipchat.
最終更新日: 2018 年 1 月 19 日
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