問題

During initial setup of Hipchat Server, accessing the https://hipchat.example.com/server_admin/setup_welcome page displays an error message stating:

Fatal error: Call to a member function get_group() on a non-object in /hipchat-scm/web/application/controllers/application.php on line ###

This prevents further configuration through the web interface.

The following appears in the nginx.log and nginx.err.log:

PHP message: PHP Fatal error:  Call to a member function get_group() on a non-object 
in /hipchat-scm/web/application/controllers/application.php on line 937" while 
reading response header from upstream, client: <ipAddress>, server: , 
request: "GET /server_admin/setup_welcome HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "<ipAddress>"

診断

Diagnostic Steps

• Configuration has been successfully started through the web interface, but is/was not completed

回避策

1. Disable the setup wizard by logging into the Hipchat Server command line interface and run the following command:

   hipchat service --disable-setup-wizard

2. Log into the web interface to continue configuring the Hipchat Server OR Complete the Hipchat Server configuration using the command line interface:

   1. Typing hipchat at the command line will provide a list of available inputs. 

   2. The default username and password will be set to admin@example.com with a password of hipchat123!. We recommend changing this as soon as possible.