このセクションの項目

• Troubleshooting tip #1: apply configurations and restart services
• Updating the license fails with "Cannot write license to file, please contact Hipchat support"
• Unable to find the groupname of the principal error when connecting to an OpenLDAP/FedoraDS directory
• Admin receives "Unable to add user at this time" when trying to add new user because Hipchat Server License is invalid
• LDAP response read timed out
• Hipchat apps do not have image previews
• Locked out of the Hipchat Server Web UI
• User directory sync fails with LDAP Error Code 49
• Cannot Generate License due to Absence of Server ID
• Cannot integrate Hipchat Server with Confluence or Jira with SSLHandshakeException
• Troubleshooting Failed Integration Installations
• Connection failed: "XMPPERROR establishing connection with Server" when connecting with mobile clients.
• Hipchat Server disk space is full
• Can I add package sources to update Hipchat Server or update Hipchat Server components separately?
• How To Install LDAP SSL Certificate into Hipchat Server Keystore
• Chat services are down due to broken ./virtualenv/*
• Hipchat Server is stuck on the configuration wizard
• How to transfer files from Hipchat Server on a Windows workstation
• There was a problem uploading the avatar. Please try again later.
• Is Hipchat Server affected by Leap Second?
• Directory Users Unable to Update Job Title
• How To Set DHCP During OVA Import If Server Can't Boot Up
• What is conf.btf.hipchat.com?
• User Object Filter Size Limit Reached
• Hipchat Server SSL Installation and Troubleshooting Guide
• Hipchat Server synchronizes all users from Crowd directory
• How To Enable Debug Logging for Authentication in Hipchat Server
• Can I Update VMWare Tools in Hipchat Server separately?
• Admin received alerts email "failed to start (exit status 0) – /etc/init.d/user-sync: Starting user-sync... ok"
• Hipchat Unable to Load Chat History using Hipchat Server
• Hipchat Server throws Fatal Error during Setup
• Alerts Email Failed To Be Updated
• How to Configure rsyslog In Hipchat Server
• Hipchat Server is not listening on ports 5222 and 5223
• Hipchat Server Integration Fails Due to Error "The value must be an absolute URL"
• Hipchat Server displays 'We've been notified and will fix this issue' when connecting through a web browser
• Error On Link Click In Windows 10 "Windows cannot find 'h'. Make sure you typed the name correctly, and then try again."
• Connection Status Of Hipchat Integration With Atlassian products are Shown As 'Not Connected' (Features are Working)
• Troubleshooting Hipchat Server Upgrades
• Troubleshooting Hipchat Server Export and Import
• Hipchat Server displays Fatal error: Call to a member function when accessing the Web Interface
• Authentication Failed Due to Broken Crowd Cache File
• Can't integrate Jira and Hipchat due to "java.lang.RuntimeException: Could not generate DH key pair"
• 'Something's gone terribly wrong. We've informed headquarters' when launching the Web Client
• Elasticsearch Fails to Start due to Incompatible Java Version
• How to switch external user directories in Hipchat Server
• How to Generate API Keys for Content Previews and Configure it in Hipchat Server
• "Unable to create account. Looks like something broke - we'll investigate right away" when trying to register account via Invite URL
• Hipchat Server is inaccessible after an upgrade to 1.3.7 or later due to services unable to connect to database
• Is there a stand-alone installer package available for Hipchat Server?
• LDAP synchronisation fails with javax.naming.CommunicationException: Request: 2 cancelled
• Windows / Linux Configuration File
• How to send an email from the Hipchat Server terminal
• Troubleshooting emails fail to be sent out from Hipchat Server
• Hipchat Server fails to upgrade due to mariadb unmet dependencies error
• Uploading files in Hipchat Server fails with error "Could not find bucket"
• LDAP User Unable to Login to Hipchat Server due to Membership in Restricted Group
• How to patch Hipchat Server for CVE-2015-7547
• How To Import A Hipchat Server License Via The Command Line
• Error: Can't reach the Hipchat services when triggering Hipchat Server export
• Integrations no longer send notifications to rooms after server upgrade
• The certificate is not valid (host name mismatch) error when trying to connect desktop client with Hipchat Server
• How to identify and change the Owner user in Hipchat Server
• Functionality lost as Hipchat Server/Data Center license expires
• Hipchat Server OVA import to VirtualBox fails with Phenom II X4 processor
• What data is sent to the Internet for push notifications?
• How to perform offline upgrades in Hipchat Server
• How to access to the files inside of an Elastic Block Store volume
• Hipchat Server upgrade fails with the error ImportError No module named datetime
• Uploaded files can't open and emoticons aren't loaded on Hipchat Server behind proxy
• User received "Hipchat Server not found. Please ensure that the address is correct." when trying to connect Mac 4.0 client with Hipchat Server 1.4.1 on self-signed certificate
• Hipchat Server networking malfunctions after migrating the Virtual Machine to a new VMWare 6 cluster
• Hipchat Server CPU Spike caused by _ohai_btf.py processes after 1.4.1 upgrade
• Cannot configure a static IP address on Hipchat Server 1.4.1
• Some functionalities are broken after updating Hipchat Server hostname
• Directory page in Hipchat Server is inaccessible with error code 503
• All rooms topics keep loading in Mac client
• Unable to decrypt file while importing into Hipchat Server
• Where can I download old releases of the Hipchat Server OVA/AMI?
• Admin received alerts email indicating Gearman not running
• Hipchat Server database passwords do not match
• Unable to find or to install Envoy integration with Hipchat Server
• Users are receiving multiple confirmation emails from Hipchat Server
• Hipchat Server UTC time is incorrect
• Hipchat Server upgrades fail due to missing lvm2 package
• Error: VT-x is not available (VERR_VMX_NO_VMX) in Virtualbox
• Hipchat crashes when trying to synchronise an AD Server with problem 2006 (BAD_NAME)
• Unable to receive push notifications and emails on Hipchat Server
• ResourceError("Redis get failed. args=['group:1'], host='localhost'",) Causing the Hipchat Server Web Interface to be Inaccessible
• Hipchat Server Export Fails with a Socket Timeout Error
• Hipchat Server upgrade fails with cannot execute binary file
• Hipchat Server hosted in AWS is not reachable via IP address or FQDN after root volume migration to China region
• User receives a "You reached the maximum number of sessions in Hipchat. Try disconnecting some of your clients" when trying to start a chat session.
• Mixed content generates a blank 'Configure' tab for the Jira integration in Hipchat Server.
• Hipchat Server upgrade fails with Chef error
• Online increase of the log partition's disk space
• Hipchat Server upgrade throws error STDERR: dpkg: dependency error for libc6
• Upgrade fails with SHA512sum mismatch
• How to schedule a recurring job (cron job)
• How to force network configurations and routes
• Confluence Glance preview unable to load in Hipchat clients
• Soft lockup messages from Linux kernel on Hipchat Server
• Hipchat Server /var/log is full
• External XMPP ports 5222, 5223 disabled by default in Hipchat Server 2.0.7
• PagerDuty integration is not working in Hipchat Server
• Crowd service is not restarted using "hipchat service --restart" or "hipchat upgrade --restart"
• Mobile clients randomly disconnect when connected to Hipchat Server
• LDAPS integration with Hipchat Server fails with SSLHandshakeException - PKIX path validation failed: java.security.cert.CertPathValidatorException: Path does not chain with any of the trust anchors
• Integration stopped working after upgrade to 2.0.7
• Hipchat4 Debian client doesn't connect
• Rooms were deleted/vanished/disappeared with no apparent reason
• Hipchat clients unable to connect to Hipchat Server: Couldn't load Hipchat
• Hipchat Server upgrade stalled and eventually timed out while executing apt-get-update-build-essentials
• Integration unable to reach Hipchat Server 2.0.4 or 2.0.7+ with SocketException: Connection reset
• Hipchat Video setup fails on servers behind a proxy
• Android app on Android 4.x and older cannot connect to Hipchat Server 2.0.4 or 2.0.7+ with Unable to reach server domain
• Known issues and limitations of external directory synchronization
• Hubot stopped working on Hipchat Server v2.0.7 and later
• Unable to install integrations on Hipchat
• Mobile Client Usage Guide
• Hipchat Server upgrade hit into lock errors
• How to display all audit log events in one page
• Increase the v2 API rate limit
• How to pre-configure the Windows client with a Hipchat Server URL
• Hipchat Server Upgrades to 2.2.0 fail to complete or pause requesting user input
• Directory page in Hipchat Server is not loaded after directory synchronisation runs
• Unable to Make Video Calls with Error "Sorry, you're not allowed to join this call" When Hipchat Server Has Invalid Server Time
• The MSI client installation is incomplete
• SSL certificate errors on OS X 10.11.x when using internally signed CA certs
• How to locally host the GitHub for Hipchat integration
• Cannot synchronize all users from an Active Directory filter
• How to set up additional user for sudo access in Hipchat Server
• File upload from the desktop client fails with: Couldn't upload the file
• "Something Went Wrong" Error when logging in with OneLogin
• monit scissortail alerts are received after upgrade from 1.1.x to 2.x
• How to change the username and the SSH password for the admin user
• Can I change the time zone in the Hipchat Server console?
• How to remove global emoticons in Hipchat Server
• How to check for active and inactive users on Hipchat Server
• How to use the Hipchat Server Support Toolkit
• How to add a custom HTML page to Hipchat Server
• Hipchat Server synchronization with LDAP fails with javax.naming.CommunicationException: domain.com:389 [Root exception is java.net.SocketTimeoutException: connect timed out
• How to migrate emoticons to a different server
• Directory users unable to login as 'Active Directory server' is not functional during authentication
• Files are missing after upgrading to Hipchat Server 2.2.3
• Unable to connect to Hipchat after upgrading Hipchat Server to version 2.1.3 and newer
• Jira integration with Hipchat Server failed with HTTP error 502
• Notifications fail due to missing curler service
• "Couldn't upload the file" error due to low disk space on Hipchat Server
• Hipchat Server is unavailable after updating SSL certificate
• Unable to complete Hipchat Server export due to insufficient disk space
• Cannot integrate Hipchat Server with two (or multiple) Jira Server instances
• Jira Hipchat integration shows OAUTH FAILURE status
• Hipchat Server Web Interface Inaccessible and Shows a "Services Starting" Message
• How To List Integrations Installed in All Rooms from Hipchat Server
• File Attachments and Emoticons on Hipchat Server are Missing after a Migration.
• How to change files maintained by Chef in Hipchat Server
• Hipchat Data Center configuration fails with "Operation not Permitted" when trying to write to the NFS file store.
• LDAP password reset doesn't disconnect/kick out user
• Permanently remove emoticons from Hipchat Data Center 3.0.1
• Hipchat Server: Data Center mode detected, scanning subnet: XXX.XXX.XX.X/XX After Reboot
• Audit Scan Failure due to SSH Diffie-Hellman Modulus <= 1024 Bits (Logjam) port:22
• Removing Emoticons on Hipchat Data Center
• Unable to add users to a newly deployed Hipchat Data Center
• Hipchat Server services start slowly
• Loading user presence status or chat history is very slow on iOS devices (iPhone and iPad)
• Android mobile app disconnects and fails to reconnect with Send button grayed out
• Cannot apply Atlassian Data Center Stack License to a Hipchat Server
• Cannot integrate Jira/Confluence/Bitbucket Server and Hipchat Server/Data Center with ClientHandlerException
• Hipchat Data Center / Hipchat Server: Troubleshooting Jira Integration
• Can't integrate Jira, Confluence or Bitbucket Server and Hipchat Server with java.net.SocketException: Connection reset
• Login page reloads and doesn't let the user in, no error is shown in the UI
• Hipchat Data Center: CentOS NFS Mount Failure
• How to set up a basic PostgreSQL database for Hipchat Data Center
• How to set up a basic Redis cache for Hipchat Data Center
• How to set up a basic NFS server for Hipchat Data Center
• How to set up a basic HAProxy reverse proxy for Hipchat Data Center
• Data Center configuration fails with "ERROR Couldn't initialize the database" while executing a "ON CONFLICT" clause in Postgres
• How to collect logs from all nodes in Hipchat Data Center
• How to patch Hipchat Server for CVE-2017-14585
• How to re-enable the setup wizard in Hipchat Data Center
• Android app on Android 5+ cannot connect to Hipchat Data Center
• How to migrate from Hipchat Server to Hipchat Data Center
• Users are not receiving emails or push notifications in Data Center
• Disable Local Login (Admin & Users) for Hipchat Server / Hipchat Data Center
• pre-configure the Linux client with a Hipchat Server URL
• How to configure a basic Apache reverse proxy for Hipchat Data Center
• Android users in China do not get push notifications
• Login fails with "The email and password you entered don't match." after VM reboot
• Hipchat Server - "Error: Unable to Start Session" When Launching Chat Session After Upgrade Process
• Directory sync fails with - error - Could not connect to Coral (Hipchat API) at: http://127.0.0.1:8080/v2
• Chat History Export fails with - 400 Incorrect JSON value: Expecting value: line 1 column 1 (char 0)
• Video is enabled in private conversations and disabled in rooms
• "There was a problem connecting to the marketplace" when using the Chrome Browser
• How to enable the Monit GUI to monitor the Hipchat Data Center nodes
• How to configure a basic Nginx reverse proxy for Hipchat Data Center
• How to upgrade to a specific or old version of Hipchat Server
• How to update the base URL/FQDN of Hipchat Data Center
• HipChat Server: Unable to Create Users After Hitting Maximum License Count
• How to find the server ID of my Hipchat Data Center deployment?
• Gearman doesn't start and is not monitored by Monit - No email and push notifications
• HipChat Server fails with [Errno 30] Read-only file system error
• HipChat Server: JIRA Issue Preview is Not Working
• Change backend IP addresses of Postgres, Redis and NFS for Hipchat Datacenter Nodes
• HipChat Server / Data Center: How to Turn Off Desktop Client Update Notification
• HipChat Server / Data Center: How to capture client type usage stats
• How to Activate Users on HipChat Data Center Without Email Server
• Upgrade to Hipchat Server 2.4.x fails; system is unusable with "Something went wrong try again later" in the UI
• Export fails with "Error: 500 Server Error: INTERNAL SERVER ERROR for url: http://localhost:7777/export/group/1"
• How to Stop & Start HipChat Server / HipChat Data Center
• Readstate read/unread notifications and tracking across chat clients not working for Hipchat Server and Data Center
• Export fails with "Couldn't encrypt the file"
• How to extract the private chat history between two users
• HipChat Server: "There was an issue creating this room" Error on iOS
• HipChat Server: Cannot Access admin Backend through Terminal / SSH
• Unable to add user at this time
• HipChat Server / Data Center: How to Flush the Mail Queue
• How to export Hipchat Karma points
• HipChat Server: How to Obtain Users with Admin Access
• "ERR Client sent AUTH, but no password is set" during 'hc-migrate' export
• How to Check HipChat Server API Token Expiration
• How to list add-ons/integrations recently used
• How to Check Hipchat Client Version (Desktop & Mobile)
• How to open a Hipchat Server diagnostic bundle
• How to make HipChat Server 'read only'
• HipChat Server Performance Tweaks
• Using the Auto-Archive script for HipChat Server
• How to locate the API v2 documentation bundled inside HipChat Server/Data Center
• Most common questions for Hipchat Server and Hipchat Data Center