Android app on Android 5+ cannot connect to Hipchat Data Center
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*Fisheye および Crucible は除く
問題
On Android 5.x, 6.x and 7.x, the Hipchat app fails to connect to Hipchat Data Center with Unable to reach server domain.
診断
環境
- Hipchat for Android v 3.17.006
- Android 5.x, 6.x or 7.x
- Hipchat Data Center (any version)
Diagnostic Steps
If you're using Nginx as a reverse proxy/load balancer, verify the the Nginx version you're using:
$(which nginx) -v
原因
Versions of Nginx 1.13.6 and newer broke compatibility with HTTP2 libraries used by the Android app.
Nginx references:
回避策
Downgrade Nginx at your reverse proxy/load balancer to version 1.13.5 or older.
ソリューション
The HTTP2 libraries used by Hipchat for Android need to be updated:
HCPUB-3657 - Getting issue details... STATUS