Export and import data from Hipchat Data Center

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Hipchat Data Center administrators can export and import Hipchat data. Admins can do the following:

  • Migrate from Hipchat Cloud to Hipchat Data Center
  • Hipchat Server から Hipchat Data Center への移行
  • Migrate from one Hipchat Data Center to another Hipchat Data Center

You can export data from Hipchat Data Center, and import a Hipchat data archive into Hipchat Data Center.

On this page:

If you want to...

  • Migrate from Hipchat Server to Hipchat Data Center
    See Migrate from Hipchat Server to Hipchat Data Center to prepare a Hipchat Data Center deployment and import your data from Hipchat Server.
  • Migrate from Hipchat Cloud to Hipchat Data Center
    Contact Hipchat Data Center Support to help you export your data from Hipchat Cloud. (For more details, see the Exporting from Hipchat Cloud KB article.) Once you've got your data exported, you can import it into a Hipchat Data Center deployment.
  • Migrate from one Hipchat Data Center deployment to another Hipchat Data Center deployment
    Export your data from one Hipchat deployment and import it into another Hipchat Data Center deployment. 

セキュリティ

When you export, Hipchat creates an encrypted archive file using 256 AES (standard encryption). The archive file is hosted at a unique URL. (If you're exporting from Hipchat Server or Hipchat Data Center deployment, that URL is on the deployment being exported.) The download of the file is not secured, but the file is encrypted with a password.

Hipchat data that is and (isn't) exported from Hipchat Data Center

Following are high-level details on the data that is and isn't exported:

  • (tick) The export includes users, rooms, and room history by default.
  • (info) You can also choose to export files and 1-to-1 chat history.
  • (error) The export excludes integrations, passwords, API tokens, users auto-join information, and server settings.

The following table gives more detail on which data is and isn't exported from Hipchat Data Center.

For information on data you can export from Hipchat Cloud, see the Exporting from Hipchat Cloud KB article.

対象Included in export?注意
Usernames(tick)

These are the users' email addresses.

(info) All users are included in the export, including inactive (or "deleted") users.

User @mention names(tick)Users set these on their profile pages, and they're used to mention users in chat.
User profile pages(tick)
User passwords(error)User passwords are never exported. If necessary, an administrator can reset user passwords after an import.
User notification settings(error)
Rooms each user has joined(error)
Room name(tick)
Room owner(tick)
Room type(tick)This is the room's privacy setting: public or private.
Room member list(tick)This is only included for private rooms.
Room's guest access setting(tick)If the room has guest access enabled, a new guest access URL is generated on import. 
Room message history(tick)/(info)

History retention settings can change how this works. (History retention is set on the Hipchat web administrator UI, from the Settings page.)

Archived rooms(tick)Archived rooms are included in the export, along with their "User archived the room" or "User unarchived the room" messages.
Deleted rooms(error)
ファイル(info)Not exported by default. If you export images, the original file is included in the export but thumbnails are not.
1-to-1 chat history(info)Not exported by default. History retention settings can change how this works.
連携(error)Integrations and their API tokens are not exported. You must reinstall and configure integrations after importing a Hipchat data export to a new deployment.
Integration API tokens(error)
最終更新日: 2018 年 1 月 22 日

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