"User directories" option not displayed in Fisheye due to "Unresolved constraint in bundle com.atlassian.crowd.embedded-crowd-admin-plugin"

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コミュニティに質問

問題

The "User directories" menu available under "User Settings" in the Administration area is not displayed.

atlassian-fisheye-YYYY-MM-DD.log に次のメッセージが表示される。

ERROR [FelixDispatchQueue ] com.atlassian.plugin.osgi.container.felix.FelixOsgiContainerManager FelixOsgiContainerManager$BundleRegistration-frameworkEvent - Framework error in bundle com.atlassian.crowd.embedded-crowd-admin-plugin
org.osgi.framework.BundleException: Unresolved constraint in bundle com.atlassian.crowd.embedded-crowd-admin-plugin [12]: Unable to resolve 12.0: missing requirement [12.0] osgi.wiring.package; (&(osgi.wiring.package=com.atlassian.crowd.search.query.entity.restriction)(version>=2.8.0))
	at org.apache.felix.framework.Felix.resolveBundleRevision(Felix.java:3974) [org.apache.felix.framework-4.2.1.jar:?]
	at org.apache.felix.framework.Felix.loadBundleClass(Felix.java:1824) [org.apache.felix.framework-4.2.1.jar:?]
	at org.apache.felix.framework.BundleImpl.loadClass(BundleImpl.java:937) [org.apache.felix.framework-4.2.1.jar:?]
	at com.atlassian.plugin.osgi.util.BundleClassLoaderAccessor$BundleClassLoader.findClass(BundleClassLoaderAccessor.java:66) [atlassian-plugins-osgi-4.1.5.jar:?]
	at java.lang.ClassLoader.loadClass(ClassLoader.java:424) [?:1.8.0_91]
	at java.lang.ClassLoader.loadClass(ClassLoader.java:357) [?:1.8.0_91]FILL IN LOG

診断

環境

  • Fisheye 4.0+ (the "User directories" option has been added started from this version)
  • Adaptavist SSO addon version 2.4.0 is enabled

原因

The Adaptavist SSO addon is causing a conflict when loading the embedded Crowd module responsible for the internal user management in Fisheye.

ソリューション

Disable the Adaptavist SSO addon.

 

最終更新日 2018 年 7 月 31 日

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