JIRA fails to retrieve Fisheye data - Failed to parse Fisheye response

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症状

The following appears in JIRA when trying to view the "All" Tab (Activities > All):

This list may be incomplete, as errors occurred whilst retrieving source from linked applications:
 Request to http://test.atlassian.com/fisheye/ failed: Error in remote call to 'Fisheye / Crucible' (http://test.atlassian.com/fisheye) [AbstractRestCommand{path='/rest-service-fe/search-v1/crossRepositoryQuery', params=
{query=test-9, expand=changesets[-1:-1].revisions[0:2],reviews}
,
 methodType=GET}] : Failed to parse FishEye response: Error on line 6 of
 document : The element type "meta" must be terminated by the matching 
end-tag "</meta>". Nested exception: The element type "meta" must 
be terminated by the matching end-tag "</meta>".

 

atlassian-jira.log に次のメッセージが表示される。

2013-02-12 17:05:06,821 http-8041-5 ERROR user 1025x3761x2 1izbhoo 55.55.12.12,10.16.16.20 /rest/tabs/1.0/com.atlassian.jirafisheyeplugin:crucible-issuepanel/test-9 [jirafisheyeplugin.domain.crucible.ReviewManagerImpl] (CRU Text Search) Error encountered retrieving issue reviews from 'http://test.atlassian.com/fisheye/' for 'test-9'
java.io.IOException: Error in remote call to 'Fisheye / Crucible' (http://test.atlassian.com/fisheye) [AbstractRestCommand{path='rest-service/search-v1/reviews', params={term=test-9, maxReturn=50}, methodType=GET}] : Failed to parse FishEye response: Error on line 6 of document  : The element type &quot;meta&quot; must be terminated by the matching end-tag &quot;&lt;/meta&gt;&quot;. Nested exception: The element type &quot;meta&quot; must be terminated by the matching end-tag &quot;&lt;/meta&gt;&quot;.
   ...
    ... 167 more
Caused by: org.dom4j.DocumentException: Error on line 6 of document  : The element type "meta" must be terminated by the matching end-tag "</meta>". Nested exception: The element type "meta" must be terminated by the matching end-tag "</meta>".
   ...
    ... 175 more

原因

JIRA's outbound communication is getting routed through the intranet proxy to contact Fisheye.

 

ソリューション

Proxy support is configured by passing certain arguments to the Java Virtual Machine on application start. See this KB article for configuring JIRA:

最終更新日 2018 年 7 月 31 日

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