Assignee is Ignored When Creating Subtasks in JIRA from Crucible
When trying to create a sub-task from Crucible the assignee field is ignored.
This can be caused due to many reasons:
- You have removed the assignee field from the create issue screens.
- If you are authenticating with a username and password, who does not have assign issue permission.
- If you are authenticating with trusted applications, the logged in Crucible user does not have assign issue permission.
- There is a workflow post function that is assigning the issue to the default user
Case 1: Ensure that the assignee field is included on the create issue screen.
Case 2 & 3: Ensure that the user has created issue permission.
Case 4: Unfortunately you will need to remove the post function as it is incompatible with the feature.
There may be other causes, in which contact Atlassian Support.