404: Fisheye is not enabled referer=null
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Symptoms
When trying to view a revision from a Crucible review or a Source tab in JIRA, the following message is presented on screen:
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Received status code 404 (Not Found)And in the Fisheye/Crucible logs:
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2012-12-18 14:31:26,969 INFO - 404: FishEye is not enabled referer=nullCause
Only a Crucible license is present. There is no license for Fisheye, hence it is not available.
Resolution
Generate a Fisheye license at http://my.atlassian.com and apply to Fisheye/Crucible under Administration > System Settings > System Info > Edit License.
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