As of June 1, 2015, the IDE Connector documentation will no longer be maintained by Atlassian. See for more information. We will also be making this documentation available for our open source community here:


During installation you may receive an error message similar to one of these:

  • Missing requirement: Atlassian JIRA Connector (Recommended) 3.2.2.v20130909 ( 3.2.2.v20130909) requires 'org.eclipse.mylyn.commons.soap [3.2.0,4.0.0)' but it could not be found

  • Cannot find a solution where both Match[requiredCapability: org.eclipse.equinox.p2.iu/org.eclipse.swt/[3.4.1.v3449c,3.4.1.v3449c! and Match[requiredCapability: org.eclipse.equinox.p2.iu/org.eclipse.swt/[3.4.0.v3448f,3.4.0.v3448f! can be satisfied.
    Unsatisfied dependency: [org.eclipse.mylyn.commons.soap 3.1.0.I20090109-0100-e3x] requiredCapability: osgi.bundle/[3.1.0,4.0.0)

  • Cannot complete the request. See the details.
    Cannot find a solution satisfying the following requirements org.eclipse.pde.feature.jar [3.4.0.v20080603-7T7U-E_EkMNrNKb39WcMC].

  • Cannot complete the install because one or more required items could not be found.
    Software being installed: Atlassian Connector for Eclipse (recommended) 1.1.0.v20090624 ( 1.1.0.v20090624)
    Missing requirement: Atlassian Connector for Eclipse (recommended) 1.1.0.v20090624 ( 1.1.0.v20090624) requires ' [3.2.0.I20090529,3.3.0)' but it could not be found


This is most likely an error from P2 (Eclipse's update mechanism in Eclipse 3.4 and higher). The problem seems to be that the Mylyn update site is not enabled or does not exist in your copy of Eclipse even though we specify that we require it for installation.

If any of the installed features have unsatisfied dependencies, P2 may fail with an error similar to the one above.


Follow these steps to enable/add the required update site:

  1. In Eclipse, open 'Help', 'Software Updates'.
  2. Click the 'Available Software' tab.
  3. Click 'Manage Sites'.
  4. Look for either the 'Mylyn' update site or a URL that looks like this:
  5. Make sure that the site or URL is checked or add it if not present.
  6. Try to install the Atlassian Connector for Eclipse again.

Here is a screenshot showing an example of one such error message:


Installing the Eclipse Connector

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  1. Anonymous

    Eclipse 3.5 on Linux doesn't display [3.2.0.I20090529,3.3.0] under the update site It only contains the 3.1 version.

    1. Anonymous

      Actually, what fixed it for me was removing the Mylyn Extras site and adding it back in. Once I re-added the update site, the the 3.2 version was visible in the list.

  2. Anonymous

    Adding and removing the mylyn extras did the trick with Galileo on osx as well.
    Enabling/disabling didn't help. Thanks for the tip.