|Jira Agile 6.3
Platform Notice: Server and Data Center Only. This article only applies to Atlassian products on the server and data center platforms.
Write a brief step by step description of the symptoms of the problem including any errors, eg:
Sidebar keep showing for one or more users and there is no option to click it away.
Not sure exactly on the root cause of the behaviour. However, it seems that the property that suggests not to show this help tip to the user is not set correctly in the database.