Too many events since previous incremental sync
プラットフォームについて: Server および Data Center のみ。この記事は、Server および Data Center プラットフォームのアトラシアン製品にのみ適用されます。
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Fisheye および Crucible は除く
問題
Incremental sync mail fail with the following errors in logs:
Incremental synchronisation failed: Too many events since previous incremental sync診断
環境
Crowd 2.12+ integrated with LDAP
- There may other application connecting to Crowd and also receive the same error message
原因
Incremental syncs rely on checking new changes since the last successful sync. If there are too many change events that have occurred, incremental sync will fail.
- The default event limit is 10000
回避策
To workaround this problem, wait until Crowd performs a Full Synchronization job. This will ensure that all changes are up to date.
- Note you can also force a full sync by modifying Crowd's directory and disabling the "Incremental Sync" function. Then re-enable this after the full sync is complete.
ソリューション
It may be possible to increase the event limit by modifying the Java startup parameters for Crowd:
Add the following parameter
-Dcrowd.eventstore.eventlimit=10000
- Increase this value as needed
- Restart Crowd