症状

1. Users keep getting redirected to the Login screen while attempting to login to any Atlassian applications (Confluence, JIRA, Crowd, etc)
2. No errors thrown in the application's logs or Crowd's logs, or in the UI. In fact, based on the logs, authentication should be successful
3. SSO is enabled in the connected apps

診断

1. The number 1 cause for this is browser caches. Clear all browser caches and cookies and try again.
2. If step 1 doesn't resolve the issue, try to disable SSO in the external applications and see if they are able to login
3. Try to reset the SSO domain via: Resetting the Domain Cookie Value , and make sure that your applications sit in their individual context paths, with the following domain examples:
   • http://domain.example.com/confluence
   • http://domain.example.com/JIRA
   • http://domain.example.com/crowd
     Then try to login again via the applications' new URLs

   If step 2 resolves the issue, but steps 1 and 3 doesn't, proceed with the Resolution

   
   
   

原因

Inconsistencies between crowd.properties in each applications' WEB-INF/classes vs the crowd.properties in the Crowd Home Directory.

ソリューション

• Compare the crowd.properties in each applications' WEB-INF/classes vs the crowd.properties in the Crowd Home Directory

  例:

  Confluence ( confluence/WEB-INF/classes ) :

  application.name                        c42
  application.password                    admin
  application.login.url                   http://localhost:8240/crowd/console/
  
  crowd.server.url                        http://localhost:8240/crowd/services/
  crowd.base.url                          http://localhost:8240/crowd/
  
  session.isauthenticated                 session.isauthenticated
  session.tokenkey                        session.tokenkey
  session.validationinterval              2
  session.lastvalidation                  session.lastvalidation

  Crowd Home Directory:

  session.lastvalidation=session.lastvalidation
  application.password=S1ec9spk
  session.isauthenticated=session.isauthenticated
  application.name=crowd
  crowd.server.url=http\://127.0.0.1\:8240/crowd/services/
  session.validationinterval=1
  session.tokenkey=session.tokenkey
  application.login.url=http\://localhost\:8240/crowd
  cookie.tokenkey=studio.crowd.tokenkey

• Make sure that the session.tokenkey, session.isauthenticated, session.lastvalidation, and crowd.base.url is identical, and that there are no additional attributes such as cookie.tokenkey that is not present in the applications.
• For the example above, notice that there is an extra cookie.tokenkey=studio.crowd.tokenkey which is not present in Confluence's crowd.properties
• Removing the cookie.tokenkey line tend to resolve the issue completely
• Restart JIRA and Crowd after making changes