OpenLDAP only synchronizes 500 user
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
Crowd only limit the synchronization of users from OpenLDAP to 500 users
The following appears in the atlassian-crowd.log during synchronization
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2017-11-17 10:29:52,384 Caesium-2-2 INFO [directory.ldap.cache.RemoteDirectoryCacheRefresher] found [ 500 ] remote users in [ 16 ms ]Diagnosis
Check if the olcSizeLimit has been set
Resolution
Ensure that that the olcSizeLimit has been set to a number bigger than the number of users being synchronized
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cat > sizelimit.ldif
dn: cn=config
changetype: modify
replace: olcSizeLimit
olcSizeLimit: 10000
ldapmodify -Q -Y EXTERNAL -H ldapi:/// -f sizelimit.ldifWas this helpful?