Crowd shows inactive users from Active Directory as active
プラットフォームについて: Server および Data Center のみ。この記事は、Server および Data Center プラットフォームのアトラシアン製品にのみ適用されます。
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*Fisheye および Crucible は除く
問題
Users in an Active Directory have been marked as inactive, but even after a successful sync, they still show up as 'active' in Crowd
診断
環境
Crowd integrated with an Active Directory instance, as a 'Connector' (non Delegated) directory.
Diagnostic Steps
Generate an LDIF from your Active Directory instance
- Check which field in Active Directory is being used to mark the user as 'inactive' vs 'active'.
原因
Crowd bases the active/inactive flag upon the UserAccountControl field. It is possible that you may be using a different field to set the status of users. This field is not currently customizable in Crowd, though there is a feature request for it.
回避策
Manually set users as 'inactive' in Crowd
ソリューション
- Ask your Active Directory team to begin using the
UserAccountControlfield.