Can't login into Crowd due to "Connection to authentication server failed"
問題
Can't login into Crowd and the following appears in the UI when trying to log in:
Connection to authentication server failed. Please review the logs for more information.
The following appears in the atlassian-crowd.log
2015-06-12 22:38:51,201 http-bio-91.205.232.246-443-exec-20 ERROR [xfire.transport.http.HttpChannel] java.net.ConnectException: Connection refused
2015-06-12 22:38:51,204 http-bio-91.205.232.246-443-exec-20 ERROR [crowd.console.action.Login] Failed to connect to the authentication server, please check your crowd.properties
org.springframework.security.authentication.AuthenticationServiceException: Could not invoke service.. Nested exception is org.codehaus.xfire.fault.XFireFault: Couldn't send message.
at com.atlassian.crowd.integration.springsecurity.CrowdAuthenticationProvider.translateException(CrowdAuthenticationProvider.java:301)
at com.atlassian.crowd.integration.springsecurity.CrowdAuthenticationProvider.authenticateUsernamePassword(CrowdAuthenticationProvider.java:164)
at com.atlassian.crowd.integration.springsecurity.CrowdAuthenticationProvider.authenticate(CrowdAuthenticationProvider.java:102)
at org.springframework.security.authentication.ProviderManager.authenticate(ProviderManager.java:156)
at com.atlassian.crowd.integration.springsecurity.DynamicProviderManagerImpl.authenticate(DynamicProviderManagerImpl.java:40)
at org.springframework.security.web.authentication.UsernamePasswordAuthenticationFilter.attemptAuthentication(UsernamePasswordAuthenticationFilter.java:94)
at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:211)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
at org.springframework.security.web.authentication.logout.LogoutFilter.doFilter(LogoutFilter.java:110)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
at org.springframework.security.web.context.request.async.WebAsyncManagerIntegrationFilter.doFilterInternal(WebAsyncManagerIntegrationFilter.java:50)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:106)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:87)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342)
at org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:192)
at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:160)
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
at com.atlassian.crowd.console.filter.CrowdDelegatingFilterProxy.doFilter(CrowdDelegatingFilterProxy.java:39)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.atlassian.crowd.console.filter.LoginCsrfFilter.doFilterInternal(LoginCsrfFilter.java:47)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:106)
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
at com.atlassian.crowd.console.filter.CrowdDelegatingFilterProxy.doFilter(CrowdDelegatingFilterProxy.java:39)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98)
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:69)
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.atlassian.crowd.console.filter.LicenceFilter.doFilterInternal(LicenceFilter.java:59)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:106)
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
at com.atlassian.crowd.console.filter.CrowdDelegatingFilterProxy.doFilter(CrowdDelegatingFilterProxy.java:39)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:67)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.springframework.orm.hibernate4.support.OpenSessionInViewFilter.doFilterInternal(OpenSessionInViewFilter.java:151)
at com.atlassian.crowd.console.filter.CrowdOpenSessionInViewFilter.doFilterInternal(CrowdOpenSessionInViewFilter.java:26)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:106)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.atlassian.crowd.plugin.web.filter.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:31)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:82)
at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:59)
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:343)
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:260)
at com.atlassian.crowd.console.filter.CrowdDelegatingFilterProxy.doFilter(CrowdDelegatingFilterProxy.java:39)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:88)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:106)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.atlassian.crowd.plugin.web.filter.HttpContextFilter.doFilter(HttpContextFilter.java:34)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:501)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1040)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:607)
at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:316)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:745)
Caused by: org.codehaus.xfire.XFireRuntimeException: Could not invoke service.. Nested exception is org.codehaus.xfire.fault.XFireFault: Couldn't send message.
at org.codehaus.xfire.client.XFireProxy.handleRequest(XFireProxy.java:92)
at org.codehaus.xfire.client.XFireProxy.invoke(XFireProxy.java:57)
at com.sun.proxy.$Proxy409.authenticateApplication(Unknown Source)
at com.atlassian.crowd.service.soap.client.SecurityServerClientImpl.authenticate(SecurityServerClientImpl.java:235)
at com.atlassian.crowd.service.soap.client.SecurityServerClientImpl.getSoapApplicationToken(SecurityServerClientImpl.java:215)
at com.atlassian.crowd.service.soap.client.SecurityServerClientImpl.authenticatePrincipal(SecurityServerClientImpl.java:255)
at com.atlassian.crowd.service.cache.CacheAwareAuthenticationManager.authenticate(CacheAwareAuthenticationManager.java:49)
at com.atlassian.crowd.integration.http.HttpAuthenticatorImpl.verifyAuthentication(HttpAuthenticatorImpl.java:247)
at com.atlassian.crowd.integration.springsecurity.RemoteCrowdAuthenticationProvider.authenticate(RemoteCrowdAuthenticationProvider.java:50)
at com.atlassian.crowd.integration.springsecurity.CrowdAuthenticationProvider.authenticateUsernamePassword(CrowdAuthenticationProvider.java:150)
... 91 more
Caused by: org.codehaus.xfire.fault.XFireFault: Couldn't send message.
at org.codehaus.xfire.fault.XFireFault.createFault(XFireFault.java:89)
at org.codehaus.xfire.handler.OutMessageSender.invoke(OutMessageSender.java:30)
at org.codehaus.xfire.handler.HandlerPipeline.invoke(HandlerPipeline.java:131)
at org.codehaus.xfire.client.Invocation.invoke(Invocation.java:79)
at org.codehaus.xfire.client.Invocation.invoke(Invocation.java:114)
at org.codehaus.xfire.client.Client.invoke(Client.java:336)
at org.codehaus.xfire.client.XFireProxy.handleRequest(XFireProxy.java:77)
... 100 more
Caused by: org.codehaus.xfire.XFireException: Couldn't send message.
at org.codehaus.xfire.transport.http.HttpChannel.sendViaClient(HttpChannel.java:145)
at org.codehaus.xfire.transport.http.HttpChannel.send(HttpChannel.java:48)
at org.codehaus.xfire.handler.OutMessageSender.invoke(OutMessageSender.java:26)
... 105 more
Caused by: java.net.ConnectException: Connection refused
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:345)
at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:206)
at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:188)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
at java.net.Socket.connect(Socket.java:589)
at sun.security.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:656)
at sun.security.ssl.SSLSocketImpl.<init>(SSLSocketImpl.java:460)
at sun.security.ssl.SSLSocketFactoryImpl.createSocket(SSLSocketFactoryImpl.java:153)
at org.apache.commons.httpclient.protocol.SSLProtocolSocketFactory.createSocket(SSLProtocolSocketFactory.java:82)
at org.apache.commons.httpclient.protocol.SSLProtocolSocketFactory.createSocket(SSLProtocolSocketFactory.java:127)
at org.apache.commons.httpclient.HttpConnection.open(HttpConnection.java:707)
at org.apache.commons.httpclient.MultiThreadedHttpConnectionManager$HttpConnectionAdapter.open(MultiThreadedHttpConnectionManager.java:1361)
at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:387)
at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)
at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)
at org.codehaus.xfire.transport.http.CommonsHttpMessageSender.send(CommonsHttpMessageSender.java:369)
at org.codehaus.xfire.transport.http.HttpChannel.sendViaClient(HttpChannel.java:123)
... 107 more
原因
The HTTP connection timeout (milliseconds) used for communication with the Crowd server (http.timeout in crowd.properties) configured as 5000 by default. However, in some cases it might be configured to smaller value and it causes this issue.
ソリューション
We need to increase the value of http.timeout from crowd.properties (located in <crowd-home> directory). In order to do that:
- Open
crowd.propertiesin a text editor. - Increase the value of
http.timeoutto a value 5000 or greater (e.g. 30000). - ファイルを保存します。
- Restart your Crowd.
最終更新日 2016 年 5 月 23 日
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