Unable to upgrade using non-sudo after using sudo during a prior upgrade

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症状

As an admin attempting to upgrade Confluence, you receive either of the following error messages:

An error occurred when parsing your installation directory. Unfortunately the installer will be unable to continue with the automated upgrade.
If you previously ran the installer as sudo while upgrading to 7.19.18, 8.5.5, 8.7.2 and wish to now run the upgrade without sudo, please refer to:
https://confluence.atlassian.com/confkb/unable-to-upgrade-using-non-sudo-after-using-sudo-during-a-prior-upgrade-1354203403.html

または

You do not have write permissions to the existing installation directory. You will need to log in as a user with administrative permissions to upgrade Confluence.
If you previously ran the installer as sudo while upgrading to 7.19.18, 8.5.5, 8.7.2 and wish to now run the upgrade without sudo, please refer to
https://confluence.atlassian.com/confkb/Unable+to+upgrade+using+non-sudo+once+upgraded+prior+using+sudo

診断

In the installation directory, certain files are owned by root instead of non-sudo users; for example, in the below case, install.reg  is owned by root , while everything else is owned by ubuntu (non-sudo user):

$ ls -l /home/ubuntu/atlassian/confluence/
total 392
-r-xr-x---  1 ubuntu root  20577 Jan 16 16:42 BUILDING.txt
-r-xr-x---  1 ubuntu root   6375 Jan 16 16:42 CONTRIBUTING.md
-r-xr-x---  1 ubuntu root  58153 Jan 16 16:42 LICENSE
-r-xr-x---  1 ubuntu root   2401 Jan 16 16:42 NOTICE
-r-xr-x---  1 ubuntu root   2291 Jan 16 16:42 README.html
-r-xr-x---  1 ubuntu root   3479 Jan 16 16:42 README.md
-r-xr-x---  1 ubuntu root   1202 Jan 16 16:42 README.txt
-r-xr-x---  1 ubuntu root   7075 Jan 16 16:42 RELEASE-NOTES
-r-xr-x---  1 ubuntu root  16982 Jan 16 16:42 RUNNING.txt
dr-xr-x---  3 ubuntu root   4096 Feb  6 16:33 bin
dr-xr-x---  3 ubuntu root   4096 Feb  6 16:33 conf
dr-xr-x--- 26 ubuntu root   4096 Feb  6 16:33 confluence
-rw-r--r--  1 root   root 119892 Feb  6 16:33 install.reg
dr-xr-x---  6 ubuntu root   4096 Feb  6 16:33 jre
dr-xr-x---  2 ubuntu root   4096 Feb  6 16:33 lib
dr-xr-x---  2 ubuntu root  81920 Feb  6 16:33 licenses
drwx------  2 ubuntu root   4096 Jan 16 16:42 logs
dr-xr-x---  4 ubuntu root   4096 Feb  6 16:33 synchrony-proxy
drwx------  2 ubuntu root   4096 Feb  6 16:33 temp
-rwx------  1 ubuntu root  15518 Jan 16 16:42 uninstall
dr-xr-x---  2 ubuntu root   4096 Jan 16 16:42 webapps
drwx------  2 ubuntu root   4096 Jan 16 16:42 work

原因

Confluence versions 7.19.18, 8.5.5, are 8.7.2 are impacted by following bug: CONFSERVER-94104 - Getting issue details... STATUS

ソリューション

If you ran the installer as sudo while upgrading to 7.19.18, 8.5.5, and 8.7.2 and wish to now run the upgrade to the next version without sudo, you will need to change some file permissions before proceeding to the upgrade steps with the Linux installer.

Please follow the below steps to revert to the non-root account again:

  1. Execute the following commands before running the installer to make sure the permissions are correct before upgrading to a fixed version of this bug:

    sudo chown -R "user" <install-dir>
    sudo chown -R "user" <home-dir>
    chmod -R u+w <install-dir>
    chmod -R u+w <home-dir>
  2. Confluence を停止します。

You should now be able to run the installer (for 7.19.19, 8.5.6, 8.8.0, or later) without needing to use sudo.

最終更新日: 2024 年 12 月 19 日

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