Unable to start the plugin container for the CCMA plugin
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
While trying to enable or update the CCMA app, you receive the message "This app failed to enable. Refer to the logs for more information."
Environment
Affected environments:
Confluence 7.11+
MySQL 5.7 and 8.0
CCMA 3.4+
Diagnosis
Once the message "This app failed to enable. Refer to the logs for more information." is shown in the UI the following error will appear in the Confluence logs:
atlassian-confluence.log
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2023-03-21 16:20:54,078 ERROR [ThreadPoolAsyncTaskExecutor::Thread 25] [plugin.osgi.factory.OsgiPlugin] onPluginContainerFailed Unable to start the plugin container for plugin 'com.atlassian.migration.agent'
-- url: /confluence/rest/plugins/1.0/ | referer: https://localhost:8090/confluence/plugins/servlet/upm/marketplace/search?q=migration | traceId: bbd8462846b0e827 | userName: admin
org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'defaultInitialStateService' defined in OSGi resource[classpath:com/atlassian/migration/agent/ServiceBeanConfiguration.class|bnd.id=303|bnd.sym=com.atlassian.migration.agent]: Unsatisfied dependency expressed through method 'defaultInitialStateService' parameter 0; nested exception is org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'planService' defined in OSGi resource[classpath:com/atlassian/migration/agent/ServiceBeanConfiguration.class|bnd.id=303|bnd.sym=com.atlassian.migration.agent]: Unsatisfied dependency expressed through method 'planService' parameter 1; nested exception is org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'stepCoordinator' defined in OSGi resource[classpath:com/atlassian/migration/agent/ServiceBeanConfiguration.class|bnd.id=303|bnd.sym=com.atlassian.migration.agent]: Unsatisfied dependency expressed through method 'stepCoordinator' parameter 7; nested exception is org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'progressTracker' defined in OSGi resource[classpath:com/atlassian/migration/agent/ServiceBeanConfiguration.class|bnd.id=303|bnd.sym=com.atlassian.migration.agent]: Unsatisfied dependency expressed through method 'progressTracker' parameter 13; nested exception is org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'migrationLogService' defined in OSGi resource[classpath:com/atlassian/migration/agent/ServiceBeanConfiguration.class|bnd.id=303|bnd.sym=com.atlassian.migration.agent]: Unsatisfied dependency expressed through method 'migrationLogService' parameter 0; nested exception is org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'migrationLogDirManager' defined in OSGi resource[classpath:com/atlassian/migration/agent/ServiceBeanConfiguration.class|bnd.id=303|bnd.sym=com.atlassian.migration.agent]: Unsatisfied dependency expressed through method 'migrationLogDirManager' parameter 1; nested exception is org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'clusterInformationService' defined in OSGi resource[classpath:com/atlassian/migration/agent/ServiceBeanConfiguration.class|bnd.id=303|bnd.sym=com.atlassian.migration.agent]: Unsatisfied dependency expressed through method 'clusterInformationService' parameter 1; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'clusterLimits' defined in OSGi resource[classpath:com/atlassian/migration/agent/ServiceBeanConfiguration.class|bnd.id=303|bnd.sym=com.atlassian.migration.agent]: Bean instantiation via factory method failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.atlassian.migration.agent.service.ClusterLimits]: Factory method 'clusterLimits' threw exception; nested exception is java.lang.NoClassDefFoundError: org/springframework/util/function/SingletonSupplier
at org.springframework.beans.factory.support.ConstructorResolver.createArgumentArray(ConstructorResolver.java:769)
at org.springframework.beans.factory.support.ConstructorResolver.instantiateUsingFactoryMethod(ConstructorResolver.java:509)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.instantiateUsingFactoryMethod(AbstractAutowireCapableBeanFactory.java:1318)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBeanInstance(AbstractAutowireCapableBeanFactory.java:1158)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:554)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:514)
at org.springframework.beans.factory.support.AbstractBeanFactory.lambda$doGetBean$0(AbstractBeanFactory.java:321)
at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:234)
at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:319)
at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:199)
at org.springframework.beans.factory.support.DefaultListableBeanFactory.preInstantiateSingletons(DefaultListableBeanFactory.java:866)
at org.springframework.context.support.AbstractApplicationContext.finishBeanFactoryInitialization(AbstractApplicationContext.java:878)
at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext.access$1600(AbstractDelegatedExecutionApplicationContext.java:57)
at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext$4.run(AbstractDelegatedExecutionApplicationContext.java:322)
at org.eclipse.gemini.blueprint.util.internal.PrivilegedUtils.executeWithCustomTCCL(PrivilegedUtils.java:85)
at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext.completeRefresh(AbstractDelegatedExecutionApplicationContext.java:287)
at org.eclipse.gemini.blueprint.extender.internal.dependencies.startup.DependencyWaiterApplicationContextExecutor$CompleteRefreshTask.run(DependencyWaiterApplicationContextExecutor.java:137)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.base/java.lang.Thread.run(Unknown Source)
Caused by: org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'planService' defined in OSGi resource[classpath:com/atlassian/migration/agent/ServiceBeanConfiguration.class|bnd.id=303|bnd.sym=com.atlassian.migration.agent]: Unsatisfied dependency expressed through method 'planService' parameter 1; nested exception is org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'stepCoordinator' defined in OSGi resource[classpath:com/atlassian/migration/agent/ServiceBeanConfiguration.class|bnd.id=303|bnd.sym=com.atlassian.migration.agent]: Unsatisfied dependency expressed through method 'stepCoordinator' parameter 7; nested exception is org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'progressTracker' defined in OSGi resource[classpath:com/atlassian/migration/agent/ServiceBeanConfiguration.class|bnd.id=303|bnd.sym=com.atlassian.migration.agent]: Unsatisfied dependency expressed through method 'progressTracker' parameter 13; nested exception is org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'migrationLogService' defined in OSGi resource[classpath:com/atlassian/migration/agent/ServiceBeanConfiguration.class|bnd.id=303|bnd.sym=com.atlassian.migration.agent]: Unsatisfied dependency expressed through method 'migrationLogService' parameter 0; nested exception is org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'migrationLogDirManager' defined in OSGi resource[classpath:com/atlassian/migration/agent/ServiceBeanConfiguration.class|bnd.id=303|bnd.sym=com.atlassian.migration.agent]: Unsatisfied dependency expressed through method 'migrationLogDirManager' parameter 1; nested exception is org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'clusterInformationService' defined in OSGi resource[classpath:com/atlassian/migration/agent/ServiceBeanConfiguration.class|bnd.id=303|bnd.sym=com.atlassian.migration.agent]: Unsatisfied dependency expressed through method 'clusterInformationService' parameter 1; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'clusterLimits' defined in OSGi resource[classpath:com/atlassian/migration/agent/ServiceBeanConfiguration.class|bnd.id=303|bnd.sym=com.atlassian.migration.agent]: Bean instantiation via factory method failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.atlassian.migration.agent.service.ClusterLimits]: Factory method 'clusterLimits' threw exception; nested exception is java.lang.NoClassDefFoundError: org/springframework/util/function/SingletonSupplier
Cause
Due to a missmatch with Spring Core & JDBC, where SingletonSupplier cannot be found by SQLErrorCodeSQLExceptionTranslator. This is dependent on what version of Confluence is running, and such, which version of Spring is being picked up by OGSI.
Solution
In order to fix this issue, please upgrade to the latest version of CCMA.
Updated on March 17, 2025
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